Job Description

Introduction:




Join Maersk Group, a global leader in integrated container logistics, as a Sales Support Associate. In this role, you will support the sales team in managing and growing assigned accounts, aligning with our organizational strategy, goals, policies, and processes.
Job Responsibilities:

As a Sales Support Associate, your key responsibilities will include:


• Building a strong understanding of target customers and their business needs.
• Maximizing the impact of transactional sales through effective probing and lead qualification.
• Providing personalized service and building relationships with customers.
• Tracking competitor information and market trends and suggesting necessary actions.
• Formulating and managing service contracts with customers.
• Communicating service or rate changes, notable trends, policies, and other relevant information to assigned accounts.
• Assisting with processing price quotes and rate negotiations.
• Ensuring customer relationship management tools are updated in a timely manner with excellent quality data.

Ideal Candidate:

The ideal candidate will have:


• 2 to 5 years of experience in a related field.
• Strong communication and relationship-building skills.
• Proficiency in Microsoft Excel.
• The ability to manage multiple tasks and priorities in a fast-paced environment.
• An understanding of market trends and competitor activities.
• Proficiency in using customer relationship management (CRM) tools.
• Willingness to work in night shift.

Location:

This role is based at RMZ One Paramount in Chennai, India.


Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.



We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .