Job Description

A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society. ALL THE WAY is our commitment to connect the world so that everyone has both the possibility and the ability to trade, grow and thrive.The company employs roughly 110.000 employees across operations in 130 countries.The RoleKey Responsibilities:-Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):- Customer channel management- Case Management- Customer onboarding and relationship management- Contract and dispute management- and more.Job Summary:-

• Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.
• At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.
• A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline.
• Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor.
• The job requires limited job and business knowledge at the time of hiring.

• You have at least 1 year experience within a Customer Service role, ideally within the Transport & Logistics industry or from any industry.
• You are adaptable and thrive in changing environments
• You are highly goal driven and work well in fast paced environments
• You are a strong team player who can manage multiple stakeholders

• Fantastic work culture
• Join a market leader within Transport & Logistics
• A role that offers a breadth of learning opportunities

Maersk