Process Expert

Year    Chennai, Tamil Nadu, India

Job Description


In HR, you'll collaborate with the organisation to implement effective HR strategies and programmes. Your role will involve recruiting, training, and developing talent, as well as managing employee benefits, ensuring Barclays attracts and retains top talentSee your commuteJoin us as a "Process Advisor" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences.To be a successful "Process Advisor", you should have experience with some other highly valued skills may include:

  • xc3x82 Effective communication & Email writing skills, including questioning skills
  • xc3x82 Ability to work independently or as part of a team.xc3x82 xc3x82 xc3x82 xc3x82
  • xc3x82 Achieving high standards and delivering results with accuracy and attention to detail.
  • xc3x82 MS Office Applications (preferably, Excel, word & PowerPoint)
  • xc3x82 Ability to comprehend given set of instructions and apply the same for day to day transaction processing
Desirable skills/Preferred Qualifications:Essential
  • Graduate/Post-Graduate in any discipline (Fresherxc3xa2xc2x80xc2x99s applicable however preferably Graduate Fresher)
  • Flexibility in hours of work and ability to work changing shifts patterns
Preferred
  • xc3x82 xc3x82 Experience of working in BPO/KPO
  • xc3x82 xc3x82 Familiarity with procedures, policies, products and services of a financial organizationxc3x82 xc3x82
  • xc3x82 xc3x82 Ability to work within deadlines/customer demand
Location: ChennaiPurpose of the roleTo deliver HR services and support to Barclays colleagues, candidates, alumni and third-party vendors.xc3x82Accountabilities
  • Delivery and execution of HR operational activities aligned with people leader and colleague journeys aligned with bank policies and regulations, including performance management, rewards, benefits and learning operations documentation, coordination, and administration.
  • On- and offboarding of new employees, (including orientation, documentation, coordination, exit interviews), knowledge transfer performance, rewards, learning operations and related administration.
  • Maintenance of colleague personal and reference data in relevant HR information systems, ensuring data accuracy and compliance with data privacy regulations, reporting and analytics.
  • Provision of guidance and support on candidate, colleague and alumni queries relating to HR policies, procedures, processes, or guidance.
Analyst Expectations
  • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
  • Check work of colleagues within team to meet internal and stakeholder requirements.
  • Provide specialist advice and support pertaining to own work area.
  • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workxc3x82 and areas of responsibility in line with relevant rules, regulation and codes of conduct.
  • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
  • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
  • Make judgements based on practise and previous experience.
  • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
  • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
  • Build relationships with stakeholders/ customers to identify and address their needs.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship xc3xa2xc2x80xc2x93 our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset xc3xa2xc2x80xc2x93 to Empower, Challenge and Drive xc3xa2xc2x80xc2x93 the operating manual for how we behave.Share jobReasonable AdjustmentBarclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please reviewOur purposeWexc3xa2xc2x80xc2x99re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And wexc3xa2xc2x80xc2x99ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.To find out more about Barclays' strategy please clickEqual opportunitiesBarclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.Right to work statementBarclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.This is Barclays ChennaiBarclays Chennai is one of our key strategic locations. Itxe2x80x99s home to over 5,000 talented and passionate Barclays colleagues, across Finance, HR, operational and technology functions ensuring the bankxe2x80x99s technology and infrastructure runs smoothly.A workplace of the futureOur Chennai office is well-equipped with innovative technology. Itxe2x80x99s designed to be a vibrant and unique working environment for all.Your wellbeingWexe2x80x99ve an onsite medical clinic staffed by healthcare professionals. Our campus also features wellness rooms for relaxation and meditation.Your commuteBased at the DLF Cybercity Chennai estate, you can get a shuttle bus for easy commuting. We also provide child care services.More than just a workplaceOur office is close to a variety of great places to eat, socialise, shop and be entertained. Everything you need within easy reach.Your browser does not support the video tag.This is Barclays ChennaiBarclays Chennai is one of our key strategic locations. Itxe2x80x99s home to over 5,000 talented and passionate Barclays colleagues, across Finance, HR, operational and technology functions ensuring the bankxe2x80x99s technology and infrastructure runs smoothly.A workplace of the futureOur Chennai office is well-equipped with innovative technology. Itxe2x80x99s designed to be a vibrant and unique working environment for all.Your wellbeingWexe2x80x99ve an onsite medical clinic staffed by healthcare professionals. Our campus also features wellness rooms for relaxation and meditation.Your commuteBased at the DLF Cybercity Chennai estate, you can get a shuttle bus for easy commuting. We also provide child care services.More than just a workplaceOur office is close to a variety of great places to eat, socialise, shop and be entertained. Everything you need within easy reach.Your browser does not support the video tag.Be you. Be valued. Belong.We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success. Our colleague networks offer connection, support, and growth, while our "This is Me" series shares the unique stories of our colleagues. Committed to diversity, equity, and inclusion, Barclays values you for who you are and ensures you truly belong.You can learn more about our commitment to our colleague on our DE&I page.Application ProcessYour applicationWexc3xa2xc2x80xc2x99ll ask for information about you, your CV and cover letter. 1Your assessmentCovering your behaviours and ability at work. 2Your interviewExploring your past experiences and skills. 3Next stepWexc3xa2xc2x80xc2x99ll request additional information so that you can complete our screening process 4Working flexiblyWexe2x80x99re committed to providing an inclusive culture and environment, that recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees globally to work flexibly empowers each of us to work in a way that suits our lives, as well as enabling us to better service our customersxe2x80x99 and clientsxe2x80x99 needs.Our approach to working flexibly is designed to support you to balance your life and to accommodate diverse needs, whilst still allowing us to meet our business needs. If youxe2x80x99d like to request a flexible working arrangement, please discuss this with your hiring manager.Hybrid working: Our approach to hybrid working ensures therexe2x80x99s the right balance of working alongside colleagues at our onsite locations, as required for each role. For business areas that offer a hybrid working experience, this will be in a structured way, where colleagues work at an onsite location on fixed, xe2x80x98anchorxe2x80x99, days of the week. Some roles may require full onsite working. Please discuss the working pattern requirements for the role you are applying for with the hiring manager.We continue to embed and review our hybrid working environment and remain in a phase of testing and learning. This means that working arrangements could change, with reasonable notice, to align with the needs of our business.Barclays is built on an international scale.Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, wexe2x80x99ll encourage you to embrace mobility, exploring every part of our operations as you build your career.Related contentRelated JobsPune (India), Chennai (India)11 NovChennai (India)24 DecChennai (India)24 DecPune (India), Chennai (India)19 DecSign up for job alertsMake sure you see job opportunities when they become available. Just add a few details below to stay up to date with jobs that suit you and your skills.Email Interested InSearch for a category and select one from the list of suggestions. Select a location from the list of options. Finally, click xe2x80x9cAddxe2x80x9d to create your job alert.

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Job Detail

  • Job Id
    JD3588116
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Chennai, Tamil Nadu, India
  • Education
    Not mentioned
  • Experience
    Year