Job Description

Job Summary


We are seeking a dedicated Process Executive - P&C with 1 to 2 years of experience to join our team. The ideal candidate will have expertise in Cisco Webex Calling MS Excel and Customer Service. This role requires proficiency in Workers Comp - Policy Admin Workers Comp-New Business and Workers Compensation - Claims. The work model is hybrid with day shifts and no travel required. Proficiency in English is a must.

Responsibilities

• Manage and process Workers Comp
• Policy Admin tasks efficiently.
• Oversee new business processes within the Workers Comp domain.
• Handle Workers Compensation
• Claims with accuracy and attention to detail.
• Utilize Cisco Webex Calling for effective communication and coordination.
• Maintain and update records using MS Excel.
• Provide exceptional customer service to clients and stakeholders.
• Ensure compliance with company policies and industry regulations.
• Collaborate with team members to streamline processes and improve efficiency.
• Conduct regular audits to ensure data accuracy and integrity.
• Assist in the development and implementation of process improvements.
• Prepare and present reports on process performance and outcomes.
• Support the team in achieving departmental goals and objectives.
• Adapt to the hybrid work model balancing remote and in-office tasks effectively.

Qualifications

• Possess strong technical skills in Cisco Webex Calling and MS Excel.
• Demonstrate excellent customer service abilities.
• Have experience in Workers Comp
• Policy Admin Workers Comp-New Business and Workers Compensation
• Claims.
• Exhibit strong communication skills in English both written and spoken.
• Show attention to detail and accuracy in all tasks.
• Display the ability to work collaboratively in a team environment.
• Adapt to changing work environments and priorities.
• Maintain a proactive approach to problem-solving.
• Demonstrate the ability to manage multiple tasks simultaneously.
• Show commitment to continuous learning and professional development.
• Exhibit strong organizational and time management skills.
• Maintain a positive attitude and professional demeanor.
• Demonstrate the ability to work independently with minimal supervision.