Team Lead|Team Manager- B&L
Qualification :
Graduate(exclusion BE,Btech,MCA) Responsibility :
Business,Customer• Minimal Customer interaction under guidance.
• Understands Domain Process,sub process functions terminologies(such as SOP QC checklists).
• Project,Process Handles First level processing of assigned transactions Complex problems n(procedures,processes)are referred to Supervisor,Line Manager.
• Adhere to quality requirements achieve targets,volumes in given TAT(Turn around time).
• Adhere to the mandatory industry regulation and compliance requirements for the given process.
• Knowledge Management,Understand various document templates and standards(Such as SOPs) to interpret the documents and related terminologies.
• People,Team Management.
• Adhere to org hygiene and compliance needs in terms of Time sheet submission Assimilation and Attendance.
Must Have Skills
• MS Excel
Good To Have Skills
• Account Management-Acquirer
• Acquirer & Acquirer Processor
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