Job Description

Dear Candidate,

We are currently hiring talented professionals for an Exciting Technical Support role in Hyderabad with a leading IT MNC! If you are passionate about providing exceptional technical support and have strong communication skills, we'd love to connect with you!

Position Details:

• Role : Technical Support Executive
• Location : Hyderabad
• CTC : 3.5 LPA
• Shift : Rotational

Key Responsibilities:

• Provide high-quality support to customers through various channels
• Diagnose, troubleshoot, and resolve technical issues with professionalism and efficiency
• Deliver exceptional customer service, ensuring high customer satisfaction scores
• Communicate technical information clearly and effectively to both technical and non-technical users
• Collaborate with cross-functional teams to enhance customer experience

Eligibility Requirements:

• Experience : 0-2 years in Technical Support or a similar role
• Education : Any graduate degree
• Skills :
• Excellent communication skills (both verbal and written)
• Strong problem-solving abilities and technical aptitude
• Familiarity with basic technical troubleshooting (hardware/software knowledge preferred)
• Availability : Willing to work in rotational shifts and relocate if necessary

Job Types: Full-time, Fresher

Pay: ?25,000.00 - ?29,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Schedule:

• Rotational shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Shift allowance

Application Question(s):

• Rate your rate communication skills out of 10
• do you have provisional certificates and consolidated mark sheet of your graduation?
• D

Do you complete your graduation from 2019 to 2024?

Work Location: In person