Process Executive
Job Description
Key Responsibility :
• Responsible for inbound & outbound calls with end customers to resolve customer queries.
• Responsible for reverting customer queries via email.
• Gather appropriate data from the internal tools to substantiate transaction validity, evaluate information gathered & determine the appropriate course of action.
• Responsible for providing high quality customer service by responding to telephone inquiries and customer requests.
Eligibility Criteria:
• Education - Graduate
• Strong verbal & written Communication Skills.
• Flexible to work in Night Shift
Essential duties and responsibilities:
• Comply with data integrity and security policies.
• Follow required procedure & guidelines.
The ideal candidate for this role would have:
• Strong verbal & written communication skills along with active listening
• Good Analytical skills
• Quick Learning Ability
• Ability to multi-task, set priorities & manage time effectively.
• Attention to detail.
Benefits & Perks:
• Competitive Salary
• Medical insurance
• Two weekly offs - 5 days working and 2 Week Offs
• Hassle-free transit to work - Cab facility available for pick & drop.
Job Type: Full-time
Pay: ?330,000.00 - ?350,000.00 per year
Schedule:
• Rotational shift
Work Location: In person
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Job Detail
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Job IdJD3507062
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTN, IN, India
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EducationNot mentioned
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ExperienceYear