Job Description

Duties and Responsibilities

• Calling to customers professionally and responding to customer inquiries.
• Handling and resolving customer queries.
• Providing customers with the organization's service and product information.
• Following up complicated customer calls where required.
• Completing call notes and call reports as necessary and updating them in the CRM.
• Obtaining and evaluating all relevant data to handle inquiries.
• Managing administration, communicating and coordinating with internal departments.
• Other duties as assigned.

Requirements:

• Open availability for 2 shifts:

o Monday to Friday (Sat. Sun. fix off)

o 5 a.m. to 2 p.m. and 2 p.m. to 11 p.m.

• Fresher or experience up to 1 year.
• Experience in dealing with the public.
• Excellent communication skills.
• Ability to work with others in a close manner.
• Good computer skills.

Skills and Specifications:

• Able to convince the client.
• Able to react effectively and calmly in emergencies.
• Able to maintain customer confidentiality.

Job Types: Full-time, Permanent, Fresher

Pay: ?12,000.00 - ?20,000.00 per month

Benefits:

• Internet reimbursement
• Leave encashment
• Provident Fund

Schedule:

• Evening shift
• Fixed shift
• Monday to Friday
• Morning shift
• UK shift

Supplemental pay types:

• Performance bonus
• Yearly bonus

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• total work: 1 year (Preferred)

Language:

• English (Required)

Location:

• Mansarovar, Jaipur, Rajasthan (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

Speak with the employer
+91 7413008881