Job Description

Team Lead - CDM/PV

Qualification :


Graduate/Post Graduate/ Doctorate degree in life sciences/Pharmacy/Medical sciences/Registered Nurse Responsibility :

Business/ Customer :

• Minimal Customer interaction under guidance.
• Understands Domain Process/sub process, functions, terminologies (such as SOP, QC checklists).
• For PV/Complaints Management Individuals in this role perform data entry of data received from Source documents into the respective Clinical/Safety database While peroforming this activity the associate is responsible for meeting turnaround times and accuracy.

CODING :


(same as SPE)• Perform coding activities on the assigned project with timelines and efficiency.
+ Import uncoded terms in database and export coded medical terms from coding platform.
+ Query Management.
+ Create "New Term Request" and prioritize.
+ Perform Dictionary upversioning activity as and when required.

CDM :

• Limited to study conduct activities.
• Data review and Query management is done with assistance.
• Limited email conversations with Client.
• Every activity requires Peer QC by supervisor or allocated seniors.
• NO INVOLVEMENT in Set Up and Migration activities.
• Limited involvement of data pad locking activities during timelines of DataBase locks.

Project / Process :

• Handles First level processing of assigned transactions, Complex problems (procedures/processes) are referred to Supervisor/Line Manager.
• Adhere to quality requirements, achieve targets/volumes in given TAT(Turn around time).
• Adhere to the mandatory industry regulation and compliance requirements for the given process.

Knowledge Management :

• Understand various document templates and standards(Such as SOP's) to interpret the documents & related terminologies.

People/Team Management :

• Adhere to org hygiene and compliance needs in terms of Time sheet submission, Assimilation & Attendance.
Must Have Skills


• MS Office
• Customer Service-LS

Good To Have Skills


• Pharmacovigilance&Safety Ops
• PV Case Processing