Job Description

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster



Fictiv, coined the "AWS of manufacturing," is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team!

### Impact In This Role



The Process Engineering team discovers, documents, and designs business processes for Fictiv, that remove inefficiencies and improve productivity. This is accomplished by analyzing workflow impact for multiple functional areas including Operations, Finance, Sales, Marketing, Engineering, Product, Architecture, and Customer Support.



This team sets the stage for ensuring Fictiv's business processes comply with various business standards (ISO, QS, SOC2, etc) and provides the coordination point for cross-functional stakeholders in the Product, Design, Architecture, and Engineering organizations. This team governs the change control and rollout of new business processes and recommends new software to fill any identified gaps in business processes that require automation.The Process Engineering team defines the future of Fictiv (an innovative leader in product manufacturing). Process Engineering is a driving differentiator between traditional contract manufacturing and how Fictiv is disrupting and reducing the inefficiencies/prohibitive costs traditionally constraining new product development.



You will report to the Sr. Process Engineer, striving to move the needle on strategic initiatives by delivering on key strategic milestones. You will be focused primarily on Continuous Process Improvement of Business Processes in multiple functional areas. You will collaborate with cross-functional stakeholders to discover, define, document, optimize and create Business Process workflows in order to provide the necessary controls for efficiency, measurement, and audit of internal processes. Where needed you will recommend software acquisition to fill gaps and inefficiencies. You will partner with the Product, Design, and Engineering teams to achieve these goals.


### What You'll Be Doing


• Perform interviews with internal stakeholders to discover and document their existing workflows and analyze critical pain points.
• Work in swing shift to support U.S and India side of operations
• Identify inefficient systems processes through data analysis and qualitative user research and generate Business Process strategies to streamline critical path processes throughout the business.
• Perform gap analysis on existing Business Processes and provide recommended solutions based on business goals.
• Establish data visualization dashboards on KPIs and customized reports that track Continuous Improvement and operational health metrics.
• Develop release plans and timelines for new feature launches involving Business Process updates.
• Develop creative solutions to apply business logic and ensure that collected data is within required quality standards.
• Drive new Business Process rollout and change management to ensure business readiness and transfer of knowledge for any new process/system, including and development and presentation of any training materials for departmental stakeholders.
• Provide analytic support and business context to identify and drive critical growth initiatives.

Abilities:
• Are able to make decisions, meet targets and work under pressure.
• Ability to set up, facilitate, and lead service and process improvement sessions with a range of business stakeholders.
• Adept at creating visuals to tell a story.
• Ability to build strong trust-based relationships.
• Adept at shifting priorities while maintaining a high degree of organization and control.
• Ability to manage multiple tasks and projects simultaneously.
• Ability to recommend actionable insights from projects and lead projects autonomously.
• Ability to travel to remote sites. (less than 25%).
• Demonstrated ability to work with geographically dispersed teams.
• Ability to exercise good judgment within broadly defined practices and policies.
• Excellent decision-making skills and the ability to work in a collaborative environment, as a team player.

Physical Demands:
• Excellent verbal and written communication skills
• Excellent leadership and collaboration skills and the ability to lead large projects autonomously.
• Exhibits a high level of initiative and integrity and is empathetic to the needs of individuals across the organization
• Strong problem solving and critical thinking skills.
• Strong project management, presentation, and public speaking skills.
• Self-starter who's comfortable with ambiguity, asking questions, and adept at shifting priorities
• Strong customer service skills with proven service mentality
• Strong in documenting business processes and communicating system requirements

Traits of a Successful Partnership:
• You have a passionate commitment to people and deep empathy for how supporting individuals leads to stronger company culture.
• You're Collaborative - It is expected that you will partner with various departments to ensure organizational needs are met and to develop strategic programs.
• You will serve as an Advocate - In this role, you will solicit and listen to concerns, and take an active role in resolving problems.

### Desired Traits


• B.S. in Mechanical Engineering, Process Engineering, Product Management or a related field.
• 6-8 years experience in Process Engineering or similar related roles.
• 4 years of proven Continuous Improvement analytical experience from a similar role, including an excellent understanding of Continuous Improvement concepts.
• Experience in process/value stream mapping
• Experience in Project Management
• Experience in Document change management with a good understanding of QMS, ISO, and SOC2 requirements
• Experience with leading and coordinating cross-functional initiatives, conducting interviews, and performing analyses to create business cases for projects.
• Experience performing live training sessions for internal and external stakeholders during system and process implementation.
• Experience within manufacturing, supply chain, and logistics environment
• Experience in process and system implementation
• Experience using Salesforce, Business Intelligence Platforms (Sigma, Tableau, etc.)
• Must have strong leadership, and communication skills and possess the ability to interact effectively with co-workers
• Desired Certifications:

Project Mgmt Professional (PMP)

APICS Supplier Quality Professional (CSQP)

Certified Lean Six Sigma Green Belt

SME Certified Manufacturing Engineer (CMfgE)



Interested in learning more? We look forward to hearing from you soon.




About Fictiv



Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world.



This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development.



We're actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.



We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.