Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AIInviting applications for the role of Process Developer - RecruitmentIn this role you will be responsible for fulfilment of the open demands, which can be in volume for one client or multiple roles for varied clients. Handle sourcing, screening, scheduling, selection to offer and coordinate until onboarding. Manage the recruitment process for all the hires and ensure compliance.Responsibilities

• Manage Gateway Training Resources
• Conduct training and certification for new trainers
• Ensure on time hiring/backfilling of Trainers
• Update Learning Plan contents as needed
• Manage Training Delivery
• Ensure efficient planning and scheduling of Gateway Classes
• Manage performance in Gateway batch through class audits, Mid Assessment and Post Assessment Reviews
• Ensure maximum output in Training Conversion and Deployment Conversion
• Conduct All Trainer Tasks as needed
• Conduct Audit of Audits of Assessments to ensure Quality of Audit results
• Supervise and assist with all GTA Sourcing Tasks to ensure delivery of target number of classes per month with minimum 25 HC per class
• Relevant year degree in Education or Communications

Additional Responsibilities:

• Conduct Training Sessions focusing on improving communication skills
• Conduct briefing sessions for Language Assessment Tool for external and internal candidates
• Assist Recruitment Leadership in presenting Language Evaluation Tools to clients and stakeholders
• Act as POC for Language Assessment Tool including liaising with support from Global Project Team
• Act SPOC for other Recruitment Assessment Tools including tool utilization, resolution of technical issues, user-education, and reporting requirements
• Support Talent Match Language Screening requirements for internals
• Manage all requests from Recruitment and Operations Leaders including requests for results, sending of links, Language assessment revalidation, language interview coaching, etc.

Qualifications we seek in you!
Minimum Qualifications

• Relevant years experience as a Trainer in a BPO Company
• Relevant years experience in English Language Training for Adult Learners
• Relevant years supervisory experience

Preferred Qualifications/ Skills

• Certificates in English Language Proficiency such as TOEFL, IELTS etc

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,\' paying to apply, or purchasing equipment or training

Genpact