Job Location - Gurgaon/Hybrid. Shifts - US Shifts. Grade: MS3 (C2) Profile: Senior Benefit Operations Analyst : Summary Reporting to the Team Manager, the Process Champions - Operations in Health/Wealth Administration team is responsible for -
Responsibilities
\xe2\x80\xa2 Processing and Quality checking. \xe2\x80\xa2 Process reporting and training. \xe2\x80\xa2 Queue Allocation & Management. \xe2\x80\xa2 Update SOPs and other process documents. \xe2\x80\xa2 Ensuring compliance of all internal policies. \xe2\x80\xa2 Process improvement. \xe2\x80\xa2 Providing timely updates to Assistant Manager and onshore counterparts
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