Job Description

• Kolkata, India
• DOP
• 3098361

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S No. Details Description

1

JD#

2

Domain

Customer Service



3

Category

Voice

4

Level

1A -Associate level

5

Educational Qualification

Graduate / HSC

6

Experience• Worked in service Industry
• Experience of 6 months and above desirable.
• Experience in call center will be an advantage.


7

Age



8

Communication Skill required

Voice Clarity
Accent Neutrality
Fluency in English
Grammar



9

Ability Skill Required (Tech test, Keyboard navigation, Aptitude test, Other domain specific tests)

Knowledge of basic computer operations
Willingness to rotate shifts, as needed
Courteous with strong customer service orientation.
Dependable with attention to detail.
Good listening and speaking skills.
Willingness to learn.
Good sales skills.

10

Client mandated test (Contractual)

Reference Check (PI)
Culture Fitment Check (PI)
Stability Check (PI)


Provider Inbound

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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.