Job Description

Transaction processing and making reach out calls to Insured/provider/facility according to standard work & SOP

Prioritize transactions according to detailed guidelines to meet SLA

Plans and prioritizes tasks and work responsibilities to achieve objectives

Comprehending and responding to customer inquiries. Identify, research, and resolve problems.

Assist with/perform other team tasks as the need arises.

Ability to accurately interpret and compile information from a variety of sources and systems

Ensure that turnaround time and quality of the work meets Company service standards

Interact with Onshore /Offshore and customer in a supportive and professional manner via email and on calls

Handle own work in process and support team efforts to ensure that individual, team goals are met.

Maintain key records like working files, email for reference and audit purpose

Handle basic day to day requirements of excel

Qualifications:

Graduation in any stream.

Essential skills:

Proven experience in international calling, good to have health/disability insurance.

Excellent English Communication (Both written & verbal)

Proactive communication & High analytical skills with ability to foresee issues and suggest solutions, with impactful data

HR Connect: 9355510911

Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Jadwal:

• Day shift

Tunjangan:

• Health insurance
• Provident Fund

Experience:

• total work: 1 year (Required)

Location:

• Gurgaon, Haryana (Required)

Work Location: In person

Speak with the employer
+91 9355510911