Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose \xe2\x80\x93 the relentless pursuit of a world that works better for people \xe2\x80\x93 we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Manager, Underwriting Responsibilities
Strong knowledge of Lloyd\xe2\x80\x99s and Company market and detailed understanding of Bureau and Non Bureau and current trends in Lloyd\xe2\x80\x99s and team leading experience with a span of not less than 30 FTEs
Proactive communication across all levels to ensure Zero Surprise operations and thought leadership to build an impact and help organization meets its goals
Maintaining and measuring the performance of processes in terms of efficiency and effectiveness matrix and ensuring adherence to Service Level Agreements
Driving continuous operational improvements thereby delivering YOY efficiency benefit to the customer and improving customer happiness levels
Providing effective resolution to customer queries and improving relationships with the customer by anticipating customer future requirements, thereby ensuring a positive customer experience
Directly responsible for its people, their growth, engagement, and retention and framing work direction and plan for the associates after detailed assessment of their capabilities.
Qualifications we seek in you Minimum qualifications
Preparing & presenting all weekly/monthly MIS reports and scorecards pertaining to process and efficiency.
Responsible for leading all External and Internal Audits as per the ISO & GDPR standards.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a \'starter kit,\' paying to apply, or purchasing equipment or training. JobProcess Associate Primary LocationIndia-Gurugram ScheduleFull-time Education LevelBachelor\'s / Graduation / Equivalent Job PostingMay 29, 2024, 7:17:52 AM Unposting DateOngoing Master Skills ListOperations Job CategoryFull Time
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