Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose xe2x80x93 the relentless pursuit of a world that works better for people xe2x80x93 we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.Inviting applications for the role of Process Associate xe2x80x93 Pricing & Promotions / Supply Chain!
In this role you are expected to be an independent worker that demonstrates ownership of responsibilities, self-reliance, resourcefulness, and a proactive approach to perform efficient and accurate post audits of closed and written off deductions, identifying opportunities for recovery of invalid deductions, which will contribute to the organizationxe2x80x99s revenue growth. You will work closely with your supervisor and independently to perform root cause analysis and share documented findings.
Responsibilities

• Extract documentation for deductions including backup, remittances, proof of deliveries, and other required items.
• Identify and convert new recovery opportunities through historical customer behaviors on invalid deductions following SOPs, deduction reason coding, and trends.
• Leverage appropriate advanced and sophisticated methods and approaches to cleanse, synthesize, visualize, and investigate data as appropriate to deliver analytical recommendations aligned with the business need.
• Engage supervisor and client as required to resolve complex issues.
• Special projects as needed.

Minimum Qualifications

• B Tech or Graduate/ Post Graduate degree in Accounting, Finance, Economics, or similar field.
• Relevant years of experience in Order to Cash and AR domain. Must be self-reliant, resourceful, and proactive in approaching tasks.
• Strong analytical skills and ability to work with complex data.
• Excellent attention to detail and problem-solving abilities.

Required Skills:

• Good interpersonal skills, with the ability to be both collaborative and inclusive within a team environment.
• Good communication skills with ability to express ideas and recommendations clearly and succinctly.
• Knowledge of Microsoft Office - Excel, PowerPoint, and Word.
• Ability to multi-task and prioritize items with specific time constraints.
• Ability to adapt to business' changing needs.
• Client focused mindset with proven ability to respond quickly to internal and external client requests.

Desirable Skills:

• Proficient in ERP systems (SAP)

Pricing & Promotions:

• Knowledge of Trade Promotions, Pricing, Invoice to Cash processes - Collections, Cash applications in CPG, Health Care, or food industry.

Supply Chain:

• Knowledge of all non-trade deductions such as shortages, damaged deliveries, Invoice errors etc., and Invoice to Cash processes - Collections, Cash applications in CPG, Health Care, or food industry.

Attitude and Aptitude:

• Exhibits adaptability, integrity, respect, and teamwork.
• Proactive, detail oriented, approaches work with a commitment to quality, and problem-solving skills.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Genpact