Company Name: Instant IT TechnologyJob Title: Process Associate (Voice)Location: MysoreJob Summary:Instant IT Technology is seeking a Process Associate (Voice) to join our team. As a Process Associate, you will be responsible for handling customer inquiries and resolving issues in a timely and efficient manner. This role requires strong communication skills and the ability to work in a fast-paced environment.Key Responsibilities:Handle customer inquiries and resolve issues via phone callsProvide accurate and timely responses to customer queriesUtilize problem-solving skills to resolve complex customer issuesMaintain a high level of customer satisfaction through effective communicationMeet and exceed performance metrics and quality standardsCollaborate with team members to achieve shared goalsRequirements:Education: SSLC, PUC, or Degree in any disciplineLanguage Skills: Proficiency in Tamil and Malayalam languagesExperience: Fresher or experienced candidates are welcome to applySalary: Up to \xe2\x82\xb914,500 per month
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