Process Associate
Job Description
Transaction processing according to standard work & SOP Prioritize transactions according to detailed guidelines to meet SLA Plans and prioritizes tasks and work responsibilities to achieve objectives Comprehending and responding to customer inquiries. Identify, research, and resolve problems. Assist with/perform other team tasks as the need arises. Ability to accurately interpret and compile information from a variety of sources and systems Ensure that turnaround time and quality of the work meet Company service standards Interact with Onshore /Offshore and customers in a supportive and professional manner via email and on calls Manage own work in process and support team efforts to ensure that individual and team goals are met. Maintain key records like working files, and email for reference and audit purposes Should be able to handle basic day-to-day requirements of excel Should possess good interpersonal skills. Exposure to insurance would be added advantage.chat
Monster
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Job Detail
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Job IdJD3006682
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Rs.310000 - 530000 per year
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Employment StatusPermanent
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Job LocationHyderabad, Telangana - Secunderabad, Telangana, India
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EducationNot mentioned
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ExperienceYear