Job Description

Summary The Associate is responsible for processing high complexity transactions in a timely and accurate manner as per the client-specific standard operating procedures. He/ she should be able to complete all internal and client-driven reporting/analytic requests. Ability to communicate with clients through written and oral correspondence. Responsibilities Responsible for processing transactions / entries of high complexity Ability to use Google Spreadsheet or Microsoft Excel to do basic formulas like Sum, Avg, Sort & Filter, Conditional formatting, create pivot tables, etc Acquire process knowledge from SME (Internal/Client) & be process certified Ensure consistent productivity & accuracy as per team requirements Clearly understand work expectations & prioritize critical activities Demonstrate responsiveness to client needs and requests Identifies process improvements to increase efficiencies and streamline processes Ability to handle multiple tasks and deadlines with attention to detail Ability to effectively communicate with clients Other duties or tasks as assigned by management Ability to handle projects independently and as part of a team Occasional extended work hours to meet business needs Required Qualifications Proficiency in Google Spreadsheets (or Excel), Gmail and Google Drive Reliable, honest and flexible to work in different processes based on client requirements Attention to detail Ability to handle confidential information Fluency in written and verbal English communication Typing Speed above 40 wpm and 90% Accuracy Powered by JazzHR yDagzEIRld

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