Process Associate Customer Service

Year    Hanamkonda, AP, IN, India

Job Description

•Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI . Inviting applications for the role of • •Process Associate, Customer Service- Content Curation Operations evaluation will be on comprehension, clarity, confidence, objection handling and stability Responsibilities •Strong attention to detail to identify and fix errors and share feedback/insights •

• •Focus on accuracy/eye for details •

• •Ensure logical and meaningful review of url content curation •
• •High quality of extraction of content delivered consistently •
• •Domain expertise to work like a subject matter expert and challenge what seems incorrect •

• •Adapt and deliver high quality extraction with accuracy, commitment, and consistency •

• •Excellent time management skills to help increase the number of extractions •

• •Decision making skills to understand the concepts of identifying if a website is/is not extractable •

• •Extremely proactive and organized with a track record of success in a team environment •

•Qualifications we seek in you! Preferred qualifications •Good understanding on Digital Marketing and Ads ecosystem •

• •Fair knowledge of websites, understanding the business objective and how to navigate to obtain desired information •

• •Customer Service background and Digital Marketing experience will be an added value •

• •Strong Logical/ Analytical skills •

•Minimum qualifications •Any Graduate •
• •Strong Communication Skills (verbal and written) •

•Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. • •Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at • •www.genpact.com and on• •X ,• •Facebook ,• •LinkedIn , and• •YouTube . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training .• •Job Process Associate•

•Primary Location India-Hanamkonda•

•Schedule Full-time•

•Education Level Bachelor's / Graduation / Equivalent•

•Job Posting Sep 24, 2024, 10:52:20 AM•

•Unposting Date Oct 24, 2024, 1:29:00 PM•

•Master Skills List Operations•

•Job Category Full Time•

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Job Detail

  • Job Id
    JD3473038
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Hanamkonda, AP, IN, India
  • Education
    Not mentioned
  • Experience
    Year