Initiate calls to insurance companies to verify patient eligibility and benefits for medical services.
Collect and document all necessary patient information to ensure accurate eligibility verification.
Communicate effectively with healthcare providers and patients regarding eligibility status and any required documentation.
Maintain accurate and organized records of all verification requests and outcomes in the electronic health record (EHR) system.
Address and resolve issues related to eligibility discrepancies or denied claims in a timely manner.
Collaborate with medical and administrative staff to ensure seamless patient care and service.
Stay updated on changes in insurance policies and eligibility requirements.
Strong knowledge of medical terminology and insurance processes.
Excellent verbal and written communication skills.
Proficiency with EHR systems, web portals and Microsoft Office Suite.
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