Job Description

Duties and Responsibilities Conducting scheduled checks and maintenance of all printing equipment of a facility. Providing support to end-users in troubleshooting and resolving printer problems (LaserJet/ inkjet/ ink Tank/ All in one printers/ Plotters/Dot-matrix) Printer spare resource capability Detecting malfunctions, hardware failures, etc. and refurbishing the same. Checking the ink levels in the printer cartridges on a daily basis. Attending training activities on new software and equipment and implementing the same in the organization. Appropriately handling laser printers and other repair equipments. Ensuring that the maintenance and service activities do not hamper the daily working of the commercial facility. Checking whether the papers have been appropriately placed and fixed in the printers for printing. Repairing defects and replacing parts of the printers. Skills and Specifications Should have excellent written as well as verbal communication skills. Basic troubleshooting knowledge in the Computer hardware field. Ability to effectively manage time and complete all delegated work within the specified time. Sound understanding of all hardware and software related issues of printers. Education and Qualifications Bachelor s degree or an associate s degree or diploma in mechanical engineering or any other related field of study with about 2 to 3 years experience of working as a printer technician.

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