Job Description

Careers that Change Lives A career at Medtronic is unparalleled. We are purposeful, committed, and driven by a fundamental mission to alleviate pain, restore health, and extend life for millions worldwide. Join us and lead pivotal Salesforce change management initiatives at the world's foremost medical device company, where embracing challenges, achieving consistent progress, and pioneering innovations are part of our daily work.As the Change Management Capability Owner for the Sales Enablement Systems (SES) Global Center of Excellence, you will focus on communication and change management for Salesforce projects. Your goal will be to ensure the successful implementation and adoption of Salesforce by collaborating with global and regional stakeholders, leveraging your Salesforce expertise, and applying change management strategies.


Our culture encourages every team member, regardless of role or title, to be bold, curious, accountable, and proactive. We tackle challenges head-on and innovate continuously to find solutions. If you join us, you will enjoy the flexibility of remote and hybrid working options, supporting both your professional growth and personal well-being.


A Day in the Life

• Develop and execute communication and change management strategies to ensure successful Salesforce adoption, utilizing innovative techniques and tools.
• Collaborate closely with regional sales enablement and functional teams to ensure consistency and adherence to global standards for Salesforce communication and change capabilities.
• Leverage Trailhead and gamification techniques to boost user engagement, facilitate Salesforce adoption, and increase user proficiency.
• Develop & maintain comprehensive training materials, including videos and e-learnings, to ensure thorough user understanding and effective training.
• Conduct detailed Salesforce walkthroughs and hands-on sessions to facilitate better understanding and usage among stakeholders.
• Identify, track, and analyze key indicators of Salesforce adoption and business outcomes to measure success and inform continuous improvement.
• Stay updated with the latest Salesforce features and identify opportunities to enhance business value.
• Build and maintain strong relationships with stakeholders, ensuring their needs are met through effective communication.
Qualifications - External Must Have: Minimum Requirements • Bachelor's degree in a relevant field (e.g., Computer Science, Information Systems, Business Administration).
• Minimum of 7 years of relevant experience, with at least 5 years of hands-on experience with Salesforce, including managing Salesforce projects.
• Strong understanding of Salesforce capabilities and best practices.
• Proven experience in communication and change management strategies, including the application of innovative techniques.
• Excellent communication and interpersonal skills.
• Strong project management abilities, including managing timelines, budgets, and resources.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Experience working with cross-functional teams from project initiation to completion.

Nice to Have

• MBA from top-tiered institute.
• Salesforce certifications.
• Experience leading or mentoring team members.




About Medtronic





Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.



We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.



Physical Job Requirements



The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager, recruiter or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)