About Netskope

Today, there\'s more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.
Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events (pre and hopefully post-Covid) and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.

Intro

The Data and Analytics Product Team provides customers with a powerful security data platform that enables real-time access to data, discovery of critical insights, automation of key workflows, and improved cloud security. We lead product strategy and product management across analytics and reporting, tools to enable monitoring, troubleshooting and incident management, Data Connectivity APIs, and the machine learning / data science layers we use to analyze patterns, identify unknowns, make predictions and proactively improve security for our customers.

About the role

To be successful in this role you must possess a combination of strong business acumen and technical skills as well as have a passion for network security, data, cloud architectures, and a deep understanding of the enterprise security and compliance market. In this role, you\xe2\x80\x99ll be responsible for working closely with Netskope customers and the field to better understand our products and roadmap, ensure POCs are easy to set up and demonstrate high value, and new customers are successfully operationalizing Netskope. You will also play a key role in understanding customer\xe2\x80\x99s questions and concerns, creating scalable methods of ensuring Netskope existing value propositions and technical details are communicated effectively. Furthermore, you will be responsible for consolidating, clearly communicating, and helping to prioritize feature requests. Finally, it is expected that you will be able to take ownership of high priority features and bugs for strategic customers, communicate clear responses to customers and ensure the highest priorities issues are addressed as quickly as is feasible. You have a successful track record as a senior or principal product manager, working closely with Engineering and the Field, and clearly communicate business goals and product requirements in technical terms and well defined and articulated product requirement documents.

What you will be doing

• Developing a deep, hands-on, understanding of security operations and security data.
• Developing deep and trusted relationships with key customers, partners, engineering leads, peer product managers and other key stakeholders,
• Managing roadmaps, making key tradeoff decisions on what to build and what not to build. Communicating the value and trade-offs of the product decisions made.
• Ensuring that Netskope existing capabilities and strengths are clearly articulated and efficiently and scalably delivered for the field and for customers (e.g. documentation, RFI/RFPs)
• Increasing the win rate for new business by addressing key questions and issues, and updating customer facing documentation and tools.
• Increasing product retention by increasing customer engagement, continually focusing on improving our data products and helping customers get maximum value.
• Creating product training materials, such as videos, blogs, review documentations to communicate customer value.
• Driving results - Attack everything with drive and energy with an eye on both the bottom line and customer success.

Required skills and experience

• Product management experience, ideally in security or data products.
• Exposure to SaaS applications, DLP, IaaS/PaaS, and network security is a big plus.
• Experience with Rest APIs and Data Streaming is required.
• Experience with data cleansing, data dictionary/data catalog is required.
• Experience with SQL, BI Tools such as Looker, Power BI, Tableau and data warehouse technologies such as Big Query, Redshift or Snowflake is desirable.
• Proven ability to work with a cross-functional team.
• Excellent written and oral communication skills, including experience in high-level business discussions and low-level technical discussions.
• Experience representing the customer; Experience being the champion and voice of customers by building impactful, personal relationships with customers, engineering teams, and the field, in addition to bringing the customer\xe2\x80\x99s voice into the creation process.

Education

• Bachelor\'s degree (technical disciplines preferred) required, Master\xe2\x80\x99s degree/MBA strongly preferred.

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Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate. Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope\'s Privacy Policy for more details.