Job Description

:Role : Project CoordinatorLocation : Bangalore / HyderabadWho are we looking for?A Jr-mid-senior level Application deployment engineer to manage a project for one of our clients. The Individual should be passionate about technology, experienced in administration and migration .Technical Skills: Mandatory: Minimum 5+ Years Experience in Project coordination or Project support Good knowledge on Change, Incident & problem management Analyze package request and process through lifecycle. Monitor & review the request and update the status to user on daily basis with ETA Built relationships with the user to quickly understand requirements and business objectives. If there is any requirement with the existing request, will coordinate same with the Packager Coordinate with packaging team for package creation and monitor the SLA as well to complete the task. UAT will be followed up with client for sign off, if user faces issue while testing same will be coordinated between & Packager. After Sign off from business, will coordinate with deployment team to deploy the package in the client machine. Preparing SOP and creating KB article for newly found issues. Updating daily task in SharePoint tracker at the end of the day. Managing the crisis situations and work under pressure to resolve the problems. Experience in Incident, Problem and Change Management process Experience in any ticketing tools like SNOW, ITSM etc. Good to have: Minimum 2 years Experience in Application Packaging using APPV Management console (virtualized application) for Physical & Virtual environments. Knowledge on SCCM software delivery, including various methods such as running advertised programs, machine targeted, user targeted, Application Library, and Software Center.Behavioral Skills : Resolve process issues of projects and explore alternate designs Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project. Effectively collaborates and communicates with the stakeholders and ensure client satisfaction Train and coach members of project groups to ensure effective knowledge management activity.Qualification: Flexible in supporting any shifts (24/7) Including Night Shift. Education qualification: BTech , BE, BCA, MCA, M. Tech or equivalent technical degree from a reputed collegeSkills:PRIMARY COMPETENCY : Project and Program Management PRIMARY SKILL : Project Management PRIMARY SKILL PERCENTAGE : 100About Company:Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. We have been recently felicitated by the economic times as the most distinguished digital company 2015. We have also been ranked 29 of 100 largest financial technology vendors by American Banker and BAI in the FinTech Forward Top 100 rankings.

Mphasis