Job Description

Job descriptionSome careers have more impact than others.If youre looking for a career where you can make a real impression, join HSBC and discover how valued youll be.HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.We are currently seeking an experienced professional to join our team in the role of Principal Engineer - Domestic and Emerging Payments.Global Payments is core to bank's business and anchor to the vast majority of our client relationships. Our footprint is across 55 markets, and we process over 4B payments every year of which a significant contribution comes from the Domestic and Emerging Payments space. Given the massive pace of transformation and innovations in the payments industry, real-time payments, merchant acquiring services, cards, virtual account management play a major role in contributing to our global payments strategy, client and market needs.
Payments space is undergoing a significant uplift driven by demanding client needs for real-time services, robust treasury management and significant scale requirements at the back of high volumes to be processed. Real-Time is becoming the norm along with message standardization and the need for 24/7 processing. To meet this rapidly changing industry, there is a need to develop a robust domestic payments infrastructure that's scalable on-demand and always-on powered by a future ready architecture to cater to our client and market demands. There is a massive opportunity to make payments mainstream cutting across the bank and deliver a utility service while catering for the GPS business and client needs.This role is situated within the Domestic & Emerging (DOME) Payments Technology and will be supporting the Global Head, Domestic & Emerging Payments, Technology as well as working closely with GPS DOME Product, Operations, Technology partners. The incumbent exists to grow the capability of our engineering organization to increase customer value through implementing the right technical solutions in the right way. Principal Engineers (PEs) are a key technical consultant in a deep area of expertise or across multiple areas. The job holder is a strategist, shaping engineering business decisions and processes. PEs also provide leadership for technical disciplines, competencies and professions, and develop architectures, standards, and tools.Principal responsibilities:

• The PE role usually stands at the near top of this technical career track.
• PEs are expected to provide technical advice to senior management when making major decisions. The job holder are also expected to solve complex problems that have a business critical impact, and to form task forces that are assigned to address one-off issues.
• Shape Engineering strategy and delivery for GPS
• Create commercially valuable products or services through innovative use of technology
• Contribute to the wider technology community through conference presentations, white papers, blog posts
• Mentor technology talent and take an active role in the development of others
• Working in tandem with the key engineering leadership to draw the roadmap of the new scalable elevated architecture to accelerate business delivery.
• As the lead engineer, also is responsible for architectural and code quality, tracking technical and architectural risk and working with delivery leads and product owners on priority
• The role will encompass accountability for application design, development and testing through to production implementation.
• Ensure strong operating environment for high quality delivery, faster time-to-market and continual productivity improvements.
• Provide thought leadership on latest DevOps and Agile development methodologies, innovation and transformation, and have the ability to evolve, modify and adapt in a dynamic environment.
• Managing the required cross-skilling and re/up-skilling of the organization to deliver strong change agenda.
• Manage various senior management stakeholders across Technology, Ops and Business teams.
• Building capability for effective engagement and execution as well as building thought leadership for wider adoption of DevOps/Agile, APIs and reusable services.
• Lead and drive proactive risk management culture
• Ownership and Accountability in a matrix based environment

Major Challenges

• Technology is at the heart of the future of Banking and is firmly at the centre of the business strategy within HSBC. The business and stakeholders are diverse in nature and location and Technology has an ongoing target to continually improve the efficiency of the function and the organization. The role requires strong drive and the ability to influence others throughout the firm.

Role Context

• The role will be based in Singapore or India and supporting DOME IT team.
• Operates without appreciable guidance from others but is a clear role model within the team.
• Interaction with all levels of management to provide technical/functional leadership.

Financial Management

• The jobholder will Own planning and tracking of financial forecasts, resource planning.
• The jobholder will ensure optimal use of resources for attaining financial goals

People Management

• Develop and manage high performing engineering team to meet present and future needs
• Develop Talent and leadership at all levels including opportunities for growth, stretch roles, global leadership and succession for key/critical roles.
• Attract, develop and retain talent across delivery leadership and technical/functional SME
• Lead performance management including compensation, vertical/lateral progression and reward & recognition globally.

Role Dimensions

• The role works within the broader Technology team.

RequirementsRequirements:Delivery and Application Management

• Provide SME knowledge in cloud based micro-service architecture, resiliency, capacity and supportability.
• Collaborate with engineering and support leads to provide a secure and resilient framework for payments services.
• Build strong productive working relationships with technology leadership, Payments Operations and product owners.
• Analyze and address/fix delivery issues in a timely manner.
• Lead and provide direction and guidance as needed to the delivery team.
• Responsible for communications to stakeholders and Payments Services management and any escalations
• Active involvement and ownership of support activities covering stability, efficiency and improvement initiatives.
• Lead and Manage regional IT Service Management teams and liaise closely with Regional Payments Operations teams for effective service management.
• Ensure IT estate including Hardware and Software are remediated before OEM end-of-life and have latest security patching.
• Help prioritise RTB efficiency initiatives ensuring year-on-year cost efficiency.
• Support the management of cyber security threats, internal and external (in-country regulators like PRA, HKMA, MAS etc.) audits.
• Effective Management of audit items and their timely and satisfactory closure.

Desired Experience Profile

• Strong technology experience including 10+ years of leadership experience in technology and architecture - preferably in Banking and financial services (Payments is a plus).
• An understanding of API technology, containerisation, micro services.
• Exposure to regulatory requirements and demands is desirable.
• Experience of managing/influencing dev teams including managers, engineers, designers, vendor resources etc. across multiple locations and geographies in matrix model.
• Ability to effectively drive and lead change in a global organization like HSBC in terms of scale, size and complexity.
• Strong knowledge and experience of managing financial, operation, market and regulatory drivers impacting complex and dynamic technology environment.
• Strong understanding of global technology trends especially in the Payments domain
• Sound experience of building, leading, developing and retaining high performing teams.
• Effective decision-making, influencing, critical thinking and problem solving skills.
• Strong business and technology acumen, and proven experience in building a vision and developing strategy supporting the vision.
• Strong written and verbal communication skills.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.
The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.Youll achieve more when you join HSBC.HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.Issued By HSBC Software Development (India) Private LTD

• The information contained in this job description is a true and accurate reflection of the job as specified

HSBC