Temporary work opportunities align well with people who are looking for career flexibility and less traditional ways of working, but at the same time are people driven to deliver amazing work in high-profile situations. DirectSource PRO is a service offered by PRO Unlimited that provides top talent directly to industry leading clients who have flexible temporary assignments that work on a variety of projects and unlock opportunities for exciting work. As a temporary contractor, you\xe2\x80\x99ll be employed by our Managed Service Provider, PRO Unlimited, who manages most of our temporary contract hiring. You will not be employed by Diageo This temporary assignment will be working with Diageo. Diageo India is the country\xe2\x80\x99s leading beverage alcohol company and a subsidiary of global leader Diageo plc. The company manufactures, sells, and distributes an outstanding portfolio of premium brands such as Johnnie Walker, Black Dog, Black & White, VAT 69, Antiquity, Signature, Royal Challenge, McDowell\xe2\x80\x99s No.1, Smirnoff, and Captain Morgan. Visit Diageo\xe2\x80\x99s global responsible drinking resource, Drink IQ, for information, initiatives, and ways to share best practices. Celebrating life, every day, everywhere This role is for Gurugram location. 5 days work from office The role involves order entry and order interface monitoring with issue resolution. Manage customer orders right first time, ensure all customer orders are delivered as requested (on time, in full). Order lifecycle management (from order receipt, through order entry to delivery including price and delivery related credit note management) Maximising order entry accuracy Follow up and mitigate Order entry caused returns and refusals Resolve all interface and EDI related issues Follow up and resolve open orders and returns (delivery note, or billing document not created or not accounted) Raise and respond to Internal Query Management ticket on time as appropriate. Continuously improve the order entry, delivery and credit note creation process Change product allocation, product substitution and material determination data in SAP as appropriate Manage strong relationship with STC Customer Experience Team Maintain Desk Top Procedures Continuously support standardization and automation, system and process improvement initiatives Actively promote the CARM (Sarbanes Oxley) /Control agenda Support other STC processing activities (e.g. customer data, billing) Reporting (daily, weekly and monthly reports) Any other tasks requested by line manager Education: Graduate Proficient in Excel - Vlookup, Pivot table, Hlook up, Formulas Skills: EXCEL Excellent communication skills Need someone with 6 months to 1 year experience working with Excel. Accuracy, attention to detail Ability to effectively prioritise and deliver on promises Understands and complies to controls in own area Proactive, solution-focused mind-set and positive \xe2\x80\x9ccan do\xe2\x80\x9d attitude Ability to work in often pressurized environment Ability to take ownership for standardization, automation Receptive to back and is willing to learn from mistakes Active team player .Candidate having Regular Bachelor degree and above (No Correspondence/distance) PRO Unlimited is a leading, global professional services and technology company. We have been a leader in contingent workforce management since 1991 and work with leading Fortune 500 companies and other large organizations across numerous verticals including consumer electronics, research and development, pharmaceuticals, health services, and many more. To do our best work we need different viewpoints. Therefore, we celebrate diversity and embrace inclusion. As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all.
QUALIFICATION/LICENSURE
Work Authorization : N/A
Preferred years of experience : 4 years
Travel required : No travel required
Shift timings : 11 AM -8 PM