Pre-Sales and Customer Interaction:- Study and analyze RFQs (Request for Quotations) to align with technical and customer requirements.- Act as the primary point of contact for customers during the pre-sales process.- Send thank-you emails and corporate catalogues to customers promptly.Internal Coordination and Communication:- Collaborate closely with Business Heads (BH) to discuss and strategize inquiry handling.- Coordinate with internal teams, OEMs, and customers for seamless communication and follow-ups.Technical Understanding and Support:- Review and understand technical drawings and specifications.- Provide technical insights and ensure all requirements are met in the proposed solutions.- Learn and demonstrate a thorough understanding of machines and technologies Process Ownership:- Proactively drive the sales process forward with timely responses and follow-ups.- Maintain a systematic approach to ensure the timely and accurate flow of information.Collaboration:- Maintain close coordination with the Business Head, customers, and OEMs to ensure alignment at every stage of the sales process.Qualifications:- Education: Degree/Diploma in Mechatronics, Electrical, or Automation Engineering.- Experience: 2-3 years in technical pre-sales or sales roles.Skills and Attributes:- Proficiency in reading and interpreting technical drawings.- Strong technical understanding of automation, mechatronics, or electrical systems.- Excellent communication and coordination skills.- Proactive and customer-focused approach with a keen eye for detail.- Ability to handle inquiries with a sense of urgency and professionalism. (ref:updazz.com)
updazz .com
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