Job Description

As a Sr. Relationship Manager in Tuticorin, you are responsible for including HNI customers into the Preferred programme and offering them a superior customer experience to enhance the profitability of the relationship by increasing the relationship size, cross selling the right products, acquiring family a/c , retaining and enhancing the relationship. With it, RM is responsible for acquiring new to Bank Imperia relationships. Liaising with PB/ Preferred RM to flag eligible customers form Classic/ Preferred portfolio HNW Portfolio Management (Acquiring, Enhancing, Deepening and Retention) Acquire new customers who meet product criteria nearby/in Tuticorin, Regular interaction with the customer to build rapport to understand and update the profile. Enhance the Overall value/book size of the portfolio Maintain the overall quality / hygiene parameters of the portfolio Cross selling products of the bank based on the customer need Joint calls being done along with Supervisor as per defined process Advisory services to be offered based on the requirement in coordination with PBG. Attrition control of customers Achieving MTD and YTD Revenue Targets Product Penetration contribution towards focused product Provide excellent customer service Ensure smooth transition of handover/takeover of the portfolio Requirements to apply Sr. RM Job in Tuticorin At least 2-3 years of work experience in sales, preferably in the Banking or Insurance industry. With same, Excellent communication and interpersonal skills to manage HNI Client over Tuticorin area. Strong sales and negotiation skills to upsell banking products to the customer.

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