Job Description

About Citco:

The market leader. The premier provider. The best in the business. At Citco, we've been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we'll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.


About the Team & Business Line:

Fund Administration is Citco's core business, and our alternative asset and accounting service is one of the industry's most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.



Your Role:

• Preparing investor and client CDD files for final review by Account Manager.
• Requesting appropriate CDD documentation from investors in CFS (Citco Fund Services) administrated funds and from CFS clients.
• Maintaining an overview of complete and incomplete CDD records and ensuring action is taken to complete all CDD records.
• Timely follow up on pending CDD requests keeping compliance with CFSI escalation and follow up procedures.
• Manage maintenance and safe keeping of CDD documents and files.
• Liaising with internal Investor relations team on a daily basis responding to investor and client AML queries.
• Ensuring queries and emails are responded to in a timely and accurate manner.
• Clearing and/or investigating/verifying possible matches as generated by the scanning application that Citco uses to scan their client base against lists of undesirable persons.
• Maintaining a database of High Risk investors and ensuring the appropriate actions is taken with regards to these.
• Keeping informed as to present and future legislation and regulatory developments in the jurisdiction.
• Assisting with fund specific CDD reviews.
• Ensure the AML applications are consistent with the Company's AML policy and risk assessment.
• Escalation point for clients, investors and Citco employees on all AML/CDD queries
• Client management for new and existing clients.
• Provide information to management in respect of AML/CDD issues arising.
• Ensure all queries received by the team are responded to in a timely manner.
• Maintain delivery of a high quality service level to clients and other Citco departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
• Ensure a professional relationship is maintained with clients and stakeholders at all times.
• Managing specific projects which may arise from time to time.


About You:

• A degree qualified in a business or Finance related disciple.
• Team player who can work well within the function to deliver a quality service.
• Attentive to detail, creative and innovative.
• Excellent communication and writing skills.
• Client focused.
• Proven interest in the financial markets and hedge fund industry.
• Proficient in Microsoft Office applications.

Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.


We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.


Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.