Job Description

Overview The PMO Manager will lead a key quality support function for the team. This role will report into the Director PMO, and may have one or more direct reports. The PMO Manager will be responsible for establishing and running a team of PMO Leads and Analysts with the objective of ensuring all projects/programs are delivered using a \'best-practice\' Program Management framework and supporting Project Management processes. Key Accountabilities Scope and shape the requirements of the Program Management Framework and PM Processes Devise, produce and implement the Program Management Framework, PMO processes and tools to optimize more effective project management as required Be an advocate of the Program Management Framework Own the PMO central repository of documentation and processes including the Project Management (PM) Toolkit Ensure standardized and relevant document templates are available from a central repository for both the PMO and business project team members Facilitate sharing of best practices through informal communities, PMO collaboration and/or formal training sessions to enable a consistent approach across all projects Encourage knowledge transfer and lessons learned activities within the PMO and business project teams to drive best practice Provision of guidance and advice to the project managers and PMO in the adoption of and compliance with the Program Management Framework and PM processes Manage the day-to-day activities in the Program Management Office (PMO) Ensure standards are in place to be able collate qualitative and quantitative information on project/program performance for the preparation and production of reports for internal management purposes Provide advice and support to project partners on how project evidence and information must be presented and reported Ensure that information recorded in both electronic and hard copy meets with internal and external audit standards Manage the PMO team and provide performance feedback and goal-setting conduct annual performance assessments and skill development and training Contribute to business and budget planning process Manage the administration for project submissions and approvals through the agreed prioritization and approval process, maintaining a pipeline of approved projects Contribute to the management, operation and performance of the Program Management Office to ensure it meets its targets and supports the delivery of organizational and strategic goals Liaise closely with Program Management teams and Finance partners to ensure accurate & robust budget monitoring (both business and Technology spend) against project plans Ensure a robust process of notification or escalation is in place to report on both underspend and potential overspend with the appropriate approvals sought for either situation Support the PMO team, to tender specifications for the external commissioning of work packages where appropriate Ensure a process is in place to track and monitor benefits realization against planned targets Ensure post project reviews are in place and include lessons learned exercises which identify both positive and negative outcomes to be actioned Competencies Specific to Job Significant experience at a senior level in a PMO Function Proven experience developing and implementing a Program Management Framework Ability to and experience of providing input to organizational business and budget planning Good understanding of performance management frameworks and tools in the delivery of business objectives Team management experience with the ability to manage and motive virtual or matrix teams Experience of being a \'Business Partner\' and managing those relationships Experience of resource planning against the prioritized portfolio of projects and ability to work with the business to manage PMO resource needs Capability to track project benefits realization and lessons learned activities to feed into on-going improvements Able to focus on a clear goal in all actions Advanced IT skills in relation to Word, PowerPoint and Excel and MS Project or other project tools (e.g. JIRA, Confluence and SharePoint) Experience in mentoring and coaching of PMO and business project teams to effectively implement the Program Management Framework and PM processes Thought leader with a view to creating a viable PMO service and supporting pragmatic delivery of projects Generic / Preferred Open-minded and \'can-do\' attitude which encourages innovation, embraces change and displays resilience against adversity Participate fully as a team member in building an atmosphere of openness, honesty, respect, co-operation and fun Inspire and empower other people by demonstrating trust, openly valuing their expertise and clearly stating your expectations Visible, approachable, accountable and available Continually looking for opportunities to improve project delivery through the Project Management Office Core skills Ability to be flexible by adapting quickly to changing priorities Highly motivated self-starter able to work with minimal supervision and direction Strong interpersonal, time management and problem-solving skills Excellent attention to detail, both written and numerical, and commitment to quality Comfortable with coordinating and collaborating with business teams to drive required decisions and outcomes Cross functional relationship building is paramount. The role must be able to successfully work with and influence individuals not directly under their control Ability to challenge Excellent written & spoken English essential Certifications / Education BS/BA degree required Professional certification such as PMP from the Project Management Institute is highly desirable A minimum of 8-10 years of professional experience in business operations/planning and/or project management required At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do. Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone\'s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs. Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it\'s used for, and how it\'s obtained, . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

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