Job Description

Role Purpose

• The PMO Administrator is required under PMO Manager direction to assist in the co-ordination and management of PMO activities for all CJS programs of work to support the execution of Civicas Department of Justice contract.
• Supporting delivery for complex programs in a fast-paced dynamic environment. You will be results-driven and have a strong sense of purpose in supporting delivery
• This role requires a proactive relationship builder who can work collegially with the team members and broader stakeholders to acquire and deliver information in a precise, timely and consistent manner.
• continuous improvement approach to implementing best practice standards, work practices and tools to ensure robust project planning, progress reporting, and governance on mission critical IT programs and projects.
• Experience in managing information collection to produce accurate, informative reports, and presentations suitable for executive-level audience
• Documentation and implementation of new processes
• Ensuring projects are setup using the standard processes
• Assist in the evolution of the standard processes through continuous improvement
• Assisting Project Managers in understanding the BU and Group processes
• Standardise the production and management of project documentation and artefacts
• Aiding Project Managers in tracking of deadlines and deliverables throughout the project process
• Support Resource allocation and tracking processes
• Assist in Finance report across CJS s required
• Ensure accurate capture of time booked to projects
• Responsible for project administration activities
• Recording and aiding the management of project risks and issues
• Capture and reporting of KPI metrics
• Demonstrate a can do attitude, keen to learn and self starter.
• Any other PMO activities that are deemed appropriate and relevant

Principal Accountabilities

Requirements

Essential Competencies

• The ideal candidate will have good communication skills and excellent spoken and written English
• Strong organisational and stakeholder management skills
• Significant experience in Microsoft Excel (Pivot/Macro)
• Experience in SharePoint Administration
• Competent in Microsoft Word
• Collaborative approach to working
• Good at prioritising time-critical work
• Keen eye for detail
• Awareness of working in a services orientated business
• Eager to standardise processes, support their adoption and ensure continued compliance across all projects
• Ability to adapt and respond to ad hoc requests
• PRINCE2 certified or PMP certified highly valued
• Calm under pressure
• Positive attitude to aid and support others
• Demonstrated relationship management skills

Preferred Skills

Benefits

Civica is a Diversity Leader, ranked as one of the top European companies for workplace diversity and equality - Financial Times 2021.

Civica is committed to building and maintaining an inclusive and supportive culture where diversity thrives, and all of our people excel. We believe that diversity stimulates innovation, enables us to deliver better outcomes for people and communities, supports the growth of our people, and delivers great results for our customers. Civica recruit, promote and reward our people based on their contribution, regardless of gender, race, disability, religion/belief, nationality, ethnicity, sexual orientation, age or marital status.

Civica UK Ltd