Job Description

Position Title: Floor Manager

Reports to Store Manager/ Head

Location: Jubilee Hills, Hyderabad.

JOB ROLE:

- Responsible to maintain the showroom as per SOP.

- Responsible for handling the store operations.

- Responsible for the P&L Improvement.

- Meeting sales goals by training, motivating, mentoring, and providing feedback to store staff.

- Ensuring high levels of customers satisfaction through excellent service

- Complete store administration and ensure compliance with policies and procedures.

- Maintain outstanding store experience and visual merchandising standards.

- Report on buying trends, customer needs, profits, etc.

- Propose innovative ideas to increase walk-ins and attract customers.

- Conduct personnel performance appraisals to assess training needs and build career paths for the team.

- Deal with all issues that arise from staff or customers (complaints, grievances, etc)

- Be a shining example of good behaviour and high performance.

- Additional store manager duties as needed.

Eligibility:

- Proven successful experience as a retail manager.

- Powerful leading skills and business orientation.

- Customer management skills.

- Strong organizational skills.

- Good communication and interpersonal skills.

- 5-8 years of experience leading sales for an area in the retail or allied sectors, preferably in the jewellery industry.

- Proven track record of achieving and exceeding sales targets.

- Strong analytical skills with the ability to review and interpret sales data.

Local language : Telugu Speaking mandatory

Immediate Joiners Preferable

IIM Jobs