Greet and assist patients, visitors, and staff in a courteous and professional manner.
Manage patient registrations, appointment scheduling, and billing inquiries.
Handle incoming calls, provide information, and direct queries to the appropriate departments.
Maintain and update patient records in the hospital’s management system.
Assist in insurance and payment processing as per hospital guidelines.
Coordinate with doctors, nurses, and administrative staff to ensure smooth operations.
Maintain cleanliness and organization at the front desk area.
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