The purpose of this role is to support and maintain the application platforms developed in Sharepoint / PowerApps / Microsoft related technologies Job Title: Platform/Application Support Analyst : Key responsibilities: Delivers local and Global application services to the business within agreed SLAs Contributes to the delivery and implementation of operational projects to support the business Contributes to the pro-active continuous improvements to ensure performance, scalability, capacity, security, supportability and maintainability is maintained for all supported applications and systems Ensures Service support documentation (processes, procedures, service catalogue information, operational documentation) is created and maintained for all supported applications Follows the Global Service Management processes (Incident, Problem, Change, Release) to ensure adherence to the global process standards Location: Bangalore Brand: Bcoe Time Type: Full time Contract Type: Permanent
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