Job Description

Company Description

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Company Name: Nielsen



The Content and Media team is part of Gracenote, a Nielsen company. It provides entertainment metadata, content IDs and related offerings to the worlds leading creators, distributors and platforms. Gracenote technology enables advanced content navigation and discovery capabilities so consumers can easily connect to the TV shows, movies, music and sports they love while delivering powerful content analytics making complex business decisions simpler.

OVERVIEW

Gracenote is the top provider of entertainment information, creating industry-leading databases of TV, movie, and music metadata for entertainment guides, applications and in car entertainment.

We are the leading supplier of TV and Movie entertainment data. We supply data to leading entertainment platforms and devices.

We are currently looking for a Planning Coordinator to join our Content team in Mumbai..

ABOUT THE ROLE

The Planning Coordinator will ensure that daily shift staffing levels are aligned to deliver customer projects on time.

In this role, you will create monthly rosters and daily shift schedules for a team that works in rotating shifts to support our customers around the world. You will also be responsible for creating, maintaining and publishing high quality reports to support performance evaluations, productivity analyses, and other initiatives.

You will serve as a point of contact for Metadata Production team members across countries, so your English communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration.

Ultimately, you should support the team by setting a good example and engage the Ingest team to achieve the goals set out by the business.

RESPONSIBILITIES:

• Prepare a monthly shift roster for the team based on project and BAU requirements.
• Arrange local daily work schedules, and adjust them based on changing priorities and staff availability
• .Actively plan for and provide coverage solutions on public holidays, after hours, and unexpected peak loads if required.
• Provide visibility on capacity availability to internal and external stakeholders.
• Develop processes and tools to measure, assess and report the teams performance.
• Work with Team Leads and Managers to evaluate staff and to assign them to the most suitable tasks.
• Maintain effective communication within the team and with external stakeholders.

REQUIREMENTS & QUALIFICATIONS

• Any Graduate.
• 2-3 years of relevant experience.
• Good professional English language both written and spoken.
• Excellent spreadsheet skills expected (Google Sheets / MS Excel).
• Prior experience in shift planning, work allocation and MIS creation is highly desirable.
• Quality-focused individual with high level of attention to detail.
• Able to work in a self-directed and fast-paced environment.
• Must be willing to work in a flexible shift operations environment, and during Indian holidays.

ABOUT THE TEAM

Gracenote, a Nielsen company, provides music, video, and sports content along with technologies to the world's hottest entertainment products and brands, which is also a global standard for music and video recognition which is supported by the largest source of entertainment data. Gracenote features descriptions of more than 200 million tracks, TV listings for 85+ countries, and statistics from 4,500 sports leagues and competitions.

ABOUT NIELSEN

By connecting clients to audiences, we fuel the media industry with the most accurate understanding of what people listen to and watch. To discover what audiences love, we measure across all channels and platforms\xe2\x81\xa0 from podcasts to streaming TV to social media. And when companies and advertisers are truly connected to their audiences, they can see the most important opportunities and accelerate growth.

Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas, and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and act. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. Youll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!

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