- As a Service Advisor, you will be the primary point of contact between customers and the service department. - You will ensure that customers' service needs are understood and communicated effectively, ensuring that they receive the highest level of customer service, satisfaction, and quality repairs.- You will coordinate with technicians, manage service schedules, provide accurate estimates, and maintain clear communication with customers about the status of their vehicle service.- Communicate effectively with the technicians to convey customer needs and concerns.- Explain repair recommendations and updates to customers, ensuring they understand the necessity of each service. (ref:updazz.com)
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