Job Description

PineLabs - City Head - Retail Sales - FinTech/Payment Sector - IIM/ISB/MDI/FMS

What we do!
Pine Labs is one of the fastest growing fintech companies in India and is rapidly expanding its footprint in Southeast Asia, West Asia, and the UAE. A leading merchant commerce omnichannel platform, Pine Labs\' tech-first approach to digital payments and focus on simplification at the front end aims to help many businesses embrace fintech products at scale.

In online payments, our Plural offering represents a one-stop payments destination across channels. Plural is designed to deliver secure and frictionless online payment experiences to the end user, powered by an advanced tech stack that can augment an existing online business or build an all-new e-commerce payment setup from the ground up.

In issuing, Qwikcilver serves leading corporates, Fast-Moving Consumer Goods (FMCG) brands, e-commerce companies, the Banking, Financial Services and Insurance (BFSI) sector and the airlines industry, with a presence across India, the Middle East, Southeast Asia and Australia. Qwikcilver is a go-to gift card provider among companies looking to, among other things, bolster their employee rewards program and issue closed-loop gift cards for customer acquisition.

In consumer app, Fave is a fintech platform for the next generation of consumers, providing smart payments and savings, while empowering merchants with a loyalty solution to grow and engage with their customers in a whole new way.

Key Mergers and Acquisitions:

In April 2021, Pine Labs announced the acquisition of Fave, one of Southeast Asia\'s fastest-growing consumer fintech platforms. The Fave app is now available in India as well.

In February 2022, Pine Labs announced the acquisition of online payments startup Qfix, a cloud-based end-to-end platform delivering online integrated payments and billing services to multiple sectors. More than 5,000 merchants are presently on the Qfix platform including educational institutions, governments, and clubs. Qfix solves for billing and invoices issues and has created robust workflow management solutions for these merchants.

In April 2022, Pine Labs made a significant majority investment into Mosambee, a fast-growing end-to-end payment solution provider in India.

In June 2022, Pine Labs acquired Bengaluru-based Setu, a fast-growing API fintech startup. This is the third acquisition announced by Pine Labs in 2022. Setu\'s APIs are used by businesses to reimagine onboarding, payments, deposits, lending, and data empowerment.

In September 2022, Pine Labs announced the completion of the merger of Qwikcilver Solutions, a company acquired by Pine Labs in 2019. With this development, the business of Qwikcilver Solutions Private Limited gets consolidated into a single legal entity i.e., Pine Labs Private Limited.

In January 2023, Pine Labs acquired a proprietary enterprise platform from Bengaluru-based Saluto Wellness. This acquisition will boost the capabilities of Pine Labs\' Issuing Business under the Qwikcilver brand, enabling it to strengthen its offerings across employee rewards and recognition, customer loyalty programs, and channel partner programs for medium and large enterprises.

Position: City Head - Retail Business

Job summary:

Pine Labs is undergoing significant growth and its teams are evolving. The company is transforming to become a software provider that enables payments and digitizes merchant stores. In addition, Pine Labs is increasing the pace of growth by expanding into new geographies, acquisitions, and new products. As the company undergoes this transformation and continues its impressive growth journey, it is seeking to hire a city head to lead business development for Pinelabs overall payments product portfolios in the Retail market segment of

- The leader must bring significant ambition, drive, and an entrepreneurial bent of mind to the organization that enables business growth. They should be comfortable operating in a high-growth, multi-cultural organization with a rapidly expanding geographical footprint.

- The leader should be dynamic, motivated, and entrepreneurial to build retail market expansion in the state.

Reports to State Head.

KEY RESPONSIBILITIES:

- Formulating long term and short-term strategic plans to achieve increased sales growth across the state.

- Proficient in preparing robust business plan & monitoring at regular intervals with focus on profitability.

- Analyzing and developing new prospects and markets to drive volumes resulting in improved business.

- Cross functional coordination to optimize the sales effort and achieve desired solution.

- Responsible for developing new business scope, providing directions to team & execute them in the framed time.

- Overall responsibility to hire, train and supervise sales team for developing a high performing sales team.

- Responsible to manage the relationship of all partner and non-partner banks.

- Implementing the sales promotional activities as a part of brand building and market development effort.

- Leading, training & monitoring the performance of team members to ensure efficiency in sales.

DESIRED OUTCOMES:

- Helping merchants to improve their business challenges through seamless payment solutions.

- Market expansion by new and creative revenue growth strategies and partnership opportunities.

- Transforming Pinelabs to become a software provider that enables payments and digitize merchant stores

We are looking for someone with:

- Experience of Selling multiple products / services or solutions, with focus on target audience

- Has Local Exposure (Present or Past) of at least 2 years, with significant network in merchant or BFSI system

- Managed teams (Present or Past) for at least 2 years

- Strong Academic Pedigree

- Post Graduate degree from a Top business school.

CRITICAL LEADERSHIP CAPABILITIES:

Passion for Results:

- Bring an action orientation and a strong sense of urgency capable of providing expert insight

- Have the focus, tenacity, and experience to drive key priorities that deliver results in a dynamic environment

- Instils a sense of urgency in the team to deliver on goals

Collaborating and Influencing

- Creates strong internal and external networks and leverages the same for driving business growth

- Adapts own influencing approach to individuals, anticipating impact of words and actions Exhibiting Cultural Agility

- Seeks to find common ground across cultural boundaries

- Creates a culture that fosters high standards of ethics and governance

- Adapts behaviors and communications to engage or blend with other cultures

OTHER PERSONAL CHARACTERISTICS:

- Entrepreneurial with high ownership and accountability orientation

- Highly resilient to thrive in fast-paced multicultural environment

- Strong work ethic with resolute motivation and passion to drive execution

- Impeccable integrity and ethics with long-term orientation

Why should you join Pine Labs?

- Leading position in Payments has allowed us to build multiple businesses on our existing rails and consistently demonstrate growth. We would love to partner with HR leaders who are passionate about enabling a sustained high growth environment and are not afraid of a \'near\' blank canvas.

- We offer a culture of care & respect for others in an environment of accelerated technology innovation. A work culture where maniacal focus & speed doesn\'t come at the cost of integrity or employee well being

- We are laying the foundation for digitization of Indian merchants. Join hands as we build the next generation commerce platform for Indian & SE Asian merchants. Think Square, think Shopify.

Come, let us together drive the fintech revolution in India and across the world!

Location : Agra, Amritsar, Varanasi, Ludhiana, Panipat, Delhi, Jodhpur, Rajkot, Surat

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