Job Description

Job Title: Pharmacy Executive
Department: Patient Services / Pharmacy
Location:
Reports to: Clinic In charge

Job Summary:

The Patient Care cum Pharmacy Executive is responsible for providing exceptional patient care and ensuring the accurate dispensation of medications in compliance with hospital/clinic policies. This role involves supporting patients with medication instructions, handling pharmacy operations and assisting in patient queries related to treatment.

Key Responsibilities:

• Patient Care Services:
• Greet and assist patients with compassion, ensuring a positive and supportive experience.
• Provide patients with information about their treatment plan, medication, and follow-up care.
• Coordinate with doctors to address any patient concerns and ensure effective communication.
• Manage patient records, including updating medication details, allergies, and ongoing treatments.
• Pharmacy Operations:
• Accurately dispense prescriptions and manage stock of medications, ensuring availability as per clinic protocols.
• Maintain inventory levels, including timely ordering, receiving and storage of medications.
• Keep track of medication expiration dates and follow proper procedures for discarding expired items.
• Handle the pharmacy billing and documentation processes, including preparing invoices and updating transaction records.
• Compliance and Safety:
• Ensure compliance with clinic and government regulations related to drug storage, dispensing and documentation.
• Educate patients on medication safety, including dosage instructions, potential side effects and interactions with other medications.
• Follow strict hygiene, health, and safety guidelines when handling medications.
• Customer Service and Support:
• Answer patient queries regarding prescriptions, medication refills and any pharmacy-related concerns.
• Provide guidance and support to patients on using medical devices and equipment as prescribed.
• Actively participate in patient care improvement initiatives and provide feedback for better service delivery.
• Documentation and Reporting:
• Maintain accurate records of all pharmacy transactions, including patient medication history, inventory usage and daily reports.
• Prepare monthly reports on pharmacy sales, stock usage and patient care metrics.
• Assist with audit preparation and documentation as required by regulatory authorities.

Qualifications:

Experience: Minimum of 1-2 years in a similar role within a healthcare setting.

Skills and Competencies:

• Strong knowledge of medications, prescriptions, and pharmacy operations.
• Excellent communication and interpersonal skills to effectively interact with patients and medical staff.
• Detail-oriented with the ability to manage inventory accurately and maintain precise records.
• Customer service-oriented with a compassionate approach toward patient care.
• Basic computer skills, including familiarity with Hospital Management Systems (HMS) and Microsoft Office.

Working Hours:

Standard working hours with the possibility of weekend or evening shifts as per the clinic schedule.

Job Type: Full-time

Pay: ?18,000.00 - ?20,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Education:

• Diploma (Preferred)

Experience:

• Basic computer: 1 year (Preferred)
• total work: 1 year (Preferred)
• Pharmacist: 1 year (Preferred)

Work Location: In person