Job Description

Responsibilities:

Manage the CEO's calendar, including scheduling meetings, appointments, and travel arrangements.

Prepare meeting agendas, minutes, and action items, ensuring follow-up on assigned tasks.

Act as a point of contact between the CEO and internal/external stakeholders, handling communication and ensuring timely responses.

Organize and maintain confidential files and records, ensuring information is secure and easily accessible.

Assist the CEO with daily administrative duties and complete a broad variety of administrative tasks.

KPIs:

Calendar managed with minimal conflicts (98% accuracy).

Meeting agendas and minutes prepared and distributed within 24 hours.

All communications responded to within 24 hours.

Confidential information maintained with 100% security compliance.

2. Project Management

Responsibilities:

Oversee and coordinate special projects and initiatives as directed by the CEO.

Ensure that project milestones and deadlines are met, and report progress regularly.

Collaborate with various departments to gather necessary information and resources for projects.

KPIs:

Projects completed on time and within budget (95% success rate).

Regular progress reports submitted to the CEO (weekly/bi-weekly).

Cross-departmental collaboration effectiveness (positive feedback from departments).

3. Research and Reporting

Responsibilities:

Conduct research and prepare reports on various topics as requested by the CEO.

Provide data analysis and summaries to support decision-making processes.

KPIs:

Research reports delivered with comprehensive analysis and actionable insights (95% accuracy).

Timely delivery of requested reports (within specified deadlines).

4. Communication and Liaison

Responsibilities:

Draft and edit correspondence, communications, presentations, and other documents, Emails, and handle phone calls on behalf of the CEO.

Facilitate smooth communication between the CEO and internal/external stakeholders.

High-quality communication materials produced (minimal revisions needed).

Positive feedback from stakeholders on communication efficiency.

5. Administrative and Office Management

Responsibilities:

Ensure the smooth operation of the CEO's office, including managing supplies, equipment, and facilities.

Coordinate with the Admin and HR departments for any office-related needs.

Assist in organizing company events, meetings, and other activities as required.

KPIs:

Office operations running smoothly with no disruptions.

Positive feedback from the CEO and other staff on administrative support.

Successful coordination of company events and activities (positive feedback and participation).

6. Financial Management

Responsibilities:

Assist the CEO with budgeting, expense tracking, and financial planning with Accounts and HR.

Prepare and manage expense reports, ensuring accuracy and compliance with company policies.

Liaise with the finance department to ensure timely processing of payments and reimbursements.

KPIs:

Accurate and timely submission of expense reports (100% compliance).

Effective budget management and financial planning support.

Positive feedback from the finance department on collaboration and process efficiency.

7. Personal Assistance

Responsibilities:

Assist the CEO with personal tasks and errands as needed.

Manage personal appointments, travel, and other activities for the CEO.

KPIs:

Personal tasks and errands completed accurately and on time.

Positive feedback from the CEO on personal assistance.

General Attributes

Responsibilities:

Maintain a high level of professionalism and discretion at all times.

Exhibit strong organizational and multitasking skills.

Demonstrate excellent written and verbal communication skills.

Be proactive, resourceful, and able to work independently.

KPIs:

Professionalism and discretion maintained (positive feedback from CEO and stakeholders).

High level of organization and multitasking abilities demonstrated.

Strong communication skills evidenced by positive feedback and effective communication outcomes.

Proactive and resourceful problem-solving demonstrated in daily tasks.

Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Experience:

• total work: 2 years (Preferred)

Work Location: In person