Extensive and complex diary management across multiple time zones.
Organise and coordinate meetings ensuring facilities and logistics are established. Prepare and distribute agendas and documents in good time. Take minutes, note actions and demonstrate, responsibility in seeing that actions are completed to an agreed timeframe.
Provide Directors with relevant information required for all meetings (meeting content, travel directions, documents etc.)
Manage tasks and queries on behalf of the Director(s) in a timely manner with the ability to establish priorities based on understanding of the business and strategy
Demonstrate the necessary knowledge of WSP's systems and function as first point of contact for questions and where necessary redirect questions to the appropriate individual.
Assist Directors with the completion of expenses, timesheets and absences.
Responsible for booking UK and international travel, including visas, flights, accommodation, car hire using WSPs approved Travel Provider
Ensure all H&S paperwork requirements and PDRs are completed for Directors and team members.
Liaise with the UK Administration Shared Service team to deliver marketing material, proposal documents, reports and presentations ensuring quality and consistency of output that meet WSPs brand guidelines.
Coach new or less experienced PAs and contribute to the development of the PA Network.
Proactively contribute to ensuring a safe and healthy working environment.
Qualifications and Work Experience:
Degree qualified
Previous experience working as a PA or Executive Assistant, in delivering a high-quality business administration service in demanding and pressurised environments.
Strong written and verbal communication skills.
Professional Services / Consultancy / Engineering background is desired
A desire to work in a fast-paced environment.
Proven experience of coaching and mentoring others.
Fully conversant to an advanced level in the complete Microsoft Suite including Outlook, Word, PowerPoint and Excel. Use of Microsoft Teams, One Note, One Drive is desirable.
The following skills are essential:
Clear communicator
Excellent attention to detail
Ability to plan, problem solve and work independently
Excellent organizational and time management
Strong collaborator with the ability to create a strong effective network across the organisation and be a trusted team player.
Ability to demonstrate discretion always
Excellent organisation and interpersonal skills with the ability to meet deadlines.
The ability and willingness to provide support and collaborate with other Personal Assistants and support staff during times of heavy workload and absences.
Behaviours & interpersonal skills
Behaves in a way that is consistent with WSPs values - with fairness, honesty and integrity.
Maintains confidentiality at all times.
Works well under pressure, self-reliant and able to use own initiative.
Adaptability in adjusting to the allocated directors specific ways of working.
Learns from experience and takes on board constructive feedback.
Zwayam
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