Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Job Title: PDS Shared Services LeadJob Summary:As the Shared Services Lead in India, you will be responsible for overseeing and managing the shared services operations within the organization. This role requires strong leadership skills, the ability to drive operational excellence, and effectively collaborate with cross-functional teams. Your primary goal will be to optimize processes, enhance efficiency, and deliver high-quality services to stakeholders across Project Development Services with multiple services and locations.Key Responsibilities:Strategic Planning:

• Partner with the Global & Regional PDS leaders to execute and implement a strategic roadmap for shared services operations in India, aligning it with the PDS businesses overall objectives.
• Identify opportunities for process improvement, standardization, and automation to drive efficiency gains and cost optimization.

Team Management:

• Build and lead a high-performing team of shared services professionals, ensuring appropriate training, development, and succession planning.
• Foster a culture of excellence, collaboration, and continuous improvement within the team.

Process Optimization:

• Analyze existing shared services processes and systems to identify areas for optimization and implement best practices.
• Streamline and automate workflows to enhance efficiency and reduce manual intervention.
• Continuously monitor service performance metrics and implement corrective actions as required.

Service Delivery and Stakeholder Management:

• Ensure timely and accurate delivery of shared services to internal stakeholders, meeting or exceeding service level agreements.
• Develop and maintain strong relationships with key stakeholders, understanding their requirements and effectively managing expectations.

Compliance and Risk Management:

• Stay updated on relevant legal and regulatory requirements related to shared services operations in India.
• Implement and maintain strong internal controls, compliance procedures, and risk mitigation strategies.

Quality and Operational Excellence:

• Implement and maintain project management best practices, processes, and tools.
• Ensure compliance with company policies, regulations, and industry standards.
• Continuously assess and improve project delivery methodologies and strategies.
• Drive operational excellence, identify process inefficiencies, and implement improvement initiatives.

Additional Responsibilities:

• Lead and manage all cost management activities, including cost estimation, budget development, tracking and control
• Provide strategic guidance and oversight to the design team, ensuring that design solutions meet project goals, budget constraints, and adhere to quality standards
• Conduct regular project reviews to evaluate performance, identify areas for improvement, and implement corrective actions when necessary
• Serve as a subject matter expert on cost management, design coordination, and project management office functions, providing guidance and support to project teams

Requirements:

• Bachelors degree in engineering, Construction Management, or a related field. Master's degree is preferred.
• Minimum of 18-20 years of experience in project management, construction, or development, with a focus on commercial real estate.
• Strong knowledge of finance and accounting processes, systems, and best practices
• Someone knowledgeable in various software including AutoCAD, Sketch Up, and Adobe Creative Suite
• Proficiency in cost estimation software, project management tools, and design coordination platforms.
• Excellent leadership and team management skills with the ability to motivate and develop high-performing teams.
• Analytical mindset with a focus on data-driven decision-making and process improvement.
• Exceptional communication and interpersonal skills to effectively collaborate with stakeholders at all levels.
• Ability to adapt to a dynamic and fast-paced environment while managing multiple priorities.

Preferred Qualifications:

• Professional certification in project management, cost management, or design coordination
• Experience working in a global or matrix organization
• Knowledge of sustainability practices and green building certifications
• Seasoned, influential leader with experience of leading successful team
• Solid track record of delivering multiple projects and winning opportunities in a highly competitive market
• Familiarity with JLL's core messages and value proposition, demonstrating a deep understanding of how to deliver exceptional value to clients.

Join our team as PDS Shared Services Lead and take up the challenge of building a world-class shared services platform to drive operational excellence and enhance service delivery within our organization.Location:On-site -Gurugram, HRJob Tags:JBSIf this job description resonates with you, we encourage you to apply, even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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