Job Description

: PDI Executive (Pre-Delivery Inspection) - Mahindra Cars

Position Title: PDI Executive
Department: Service
Location: IRBA, Ormanjhi
Reports To: PDI Supervisor/Service Manager

Key Responsibilities

• Pre-Delivery Inspection:
• Conduct thorough inspection of vehicles before delivery to ensure quality and compliance with company standards.
• Check for any mechanical, electrical, or cosmetic issues and rectify them as per guidelines.
• Verify all vehicle functionalities such as lights, wipers, brakes, AC, and infotainment systems.
• Documentation:
• Ensure all necessary documents, such as warranty cards, owner's manuals, and vehicle registration documents, are complete and handed over to the customer.
• Maintain accurate records of all PDI activities and findings.
• Coordination:
• Coordinate with service technicians to resolve any identified issues in vehicles before delivery.
• Communicate with the sales team to update the status of vehicles ready for delivery.
• Quality Assurance:
• Ensure all vehicles meet Mahindra's quality standards before delivery.
• Check for compliance with safety protocols and guidelines.
• Customer Experience:
• Assist in ensuring vehicles are delivered in pristine condition, enhancing customer satisfaction.
• Provide support to the delivery team if required.
• Maintenance & Housekeeping:
• Ensure cleanliness and proper arrangement of vehicles in the delivery area.
• Adhere to workshop safety protocols and maintain tools/equipment.

Required Skills & Qualifications

• Education:
• High school diploma or equivalent; a diploma in automobile engineering or related field is preferred.
• Experience:
• 1-2 years of experience in the automobile industry or similar role (PDI/quality inspection).
• Skills:
• Attention to detail and problem-solving abilities.
• Good understanding of vehicle systems and components.
• Basic computer skills for documentation and reporting.
• Behavioral Competencies:
• Strong communication and coordination skills.
• Ability to work in a fast-paced environment.
• Customer-focused approach with a commitment to quality.

Key Performance Indicators (KPIs):

• Percentage of vehicles cleared for delivery without post-delivery issues.
• Timeliness in completing inspections.
• Customer satisfaction scores.

Job Type: Full-time

Pay: ?12,000.00 - ?16,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person