Job Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We&rsquore harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we&rsquore calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better. Inviting applications for the role of Process Developer, Invoice to Cash We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer Responsibilities Prepare, verify and send out the invoices, bills & payment reminders as per schedule. Prepare, compile, and mail bills against the products subscribed & paid by our Clients. Provide information to the Customer service, CMD and Sales departments as requested. Respond to billing queries received from both Local & International customers on time. Processing accounts receivables and incoming payments on time as per client SLA. Creation, updation & maintenance of records of Cash applications (Cash tracker) with 100% accuracy & performing Bank Account reconciliations/adjustments/reporting. Handling the Unidentified & Unallocated cash (Open items) as per the TAT & follow-ups to reach the closure status before the specified A/R Month-end date. Help with the Ad-hoc projects then & there, when assigned by your Supervisor. Validate & verify discrepancies raised by clients & resolve billing issues/disputes on time. Ensures that the customers pay on time & contacting our clients on time to follow-up for enabling collection of the unpaid / partially paid / overdue invoices. Prepare reports detailing about the unbilled Revenue (Accounts Receivable) status Investigating and resolving any irregularities (includes overs / shorts) in the billing. Creation, updation & maintenance of SOP&rsquos (includes CSL&rsquos, KPI&rsquos etc.) and FMEA&rsquos. Understanding, compiling & reporting of metrics in tune with Service Level Agreement. Daily production planning, attendance tracking & work-allocation to the team. Prioritization of the service deliveries (includes timely resolution of the client inquiries) and handling of spike in inflows as per agreed TAT, as part of your daily routine. Qualifications Minimum qualifications Graduate in Commerce (B.Com) Good at English language skills (verbal and written) Meaningful Experience Preferred qualifications Strong Interpersonal Skills (Clear verbal and written Communication, Problem solving, etc.) Significant experience in Accounts Receivable/Order to Cash Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

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