Job Description

Management Level HBusiness Division: Finance Shared ServicesBusiness Function / Department: PayrollJob Title: Payroll Generalist USReporting to (Job Title): Assistant Manager Payroll FSSDate: Sep 23Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide.Capitalising on Indias strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK.EQs vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.Role SummaryThe Payroll Services Generalist will form part of the Payroll team in the Finance Shared Service Centre in Chennai. Reporting to the Payroll Lead, you will work as part of the Finance Shared Service team to provide a customer focused, accurate and efficient US Payroll service, dealing HR transactions, payroll transactions and 2nd line complex queries and escalation. You will perform reconciliation and pre-payroll checks, manage and act as subject matter experts for all payroll related activities including year end reporting ,submission, comp and queries .Core Duties/Responsibilities\xc2\xb7 Provide a helpful, responsive and customer friendly HR and payroll administrative and query handling service to all Payroll Services customers\xc2\xb7 Ensure all payroll and compensation queries are recorded accurately on the system and closed when resolved.\xc2\xb7 Liaise with Pensions Team and Flex Team to answer any questions\xc2\xb7 During busy periods of high work volumes maintain input accuracy .\xc2\xb7 Ensure all input is thoroughly checked in line using control measures and payrolls are calculated accurately.\xc2\xb7 Produce Bank submission reports for customers and ensure that they are signed off by the appropriate and agreed person / people and within the agree timeframes.\xc2\xb7 Ensure that all payments are processed correctly according to the agreed payroll schedule.\xc2\xb7 Produce payroll reports and on-line pay slips for the Equiniti employees.Skills, Capabilities and AttributesThe successful candidate will demonstrate the following experience, skills and behaviours:Key Responsibilities:

• Ensure responses to all requests are done in a helpful, highly responsive, efficient and customer friendly manner.
• Ensure all Service Level Agreement (SLA) targets are met and escalate any issues or concerns to the Finance Shared Services Team Leader immediately.
• Support HR Centres of Excellence will be providing information to 3rd parties within the US such as statutory, social security, pension providers etc.
• Maintain up to date US payroll skills and customer support best practice.
• If any problem occurs during processing, raise this with your Team Leader immediately.
• Process year end reporting and submission to respective authorities
• Provide support to your team members, especially in busy periods to ensure that overall service targets are met and workload completed.
• Work with the HR Business Partners and HR Centre of Excellence team

Qualification / skills required:

• First degree qualified, with a minimum of 3 years experience in Payroll administration.
• Minimum 2 to 3 years experience of HR administration and query handling.
• Proven experience and ability of processing US payrolls accurately and on time (including ability to manually calculate net pay)
• Good understanding of US Payroll legislation
• Excellent written and spoken English language skills.
• Excellent numeracy skills, data input accuracy and attention to detail.
• A customer focussed pragmatic and practical approach to delivering HR services to meet customer requirements. Excellent relationship building, interpersonal and communication skills.
• Strong judgement and decision-making skills
• Good working knowledge of current US employment legislation, US legislative changes and application in the workplace.
• Strong awareness of regulatory bodies and their impact on HR issues, with the ability to train and coach the People Services team on application of such knowledge to case work.
• Commercially aware with strong understanding of cost implications or HR cases to the business

Benefits:Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer:

• 3 days of additional leaves on & above statutory requirement along with 2 days of voluntary leaves to pursue the CSR initiatives
• Business related certification expense reimbursement
• Comprehensive Medical Assurance coverage for dependents & Parents
• Cab transport for staff working in UK & US shift
• Accidental & Life cover 3 times of concerned CTC

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.

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