Execution of daily business as usual (BAU) tasks/activities in the most efficient and highly control framework oriented environment
Exhibit knowledge on Signature Validation for Trade/ Payment instructions received from Clients
Clarity about beneficiary account details to verify during Callback for Outgoing payments from JPM
Publishing / Review of Daily/weekly performance metrics pertaining to the function and to identify and track reasons for deviation from agreed levels or expected behaviour
Ensure follow up and escalate for all ageing items.
Ensure timely review and certification of CFS Middle Office Authentication function Procedures, Operating Service Agreements and Business Resiliency plans
Review and improve on productivity benchmarks on an ongoing basis
Active participation in multiple forums such as Product, Client Service, Strategy to analyse the impact basis market changes and to drive Tech Initiatives to meet client expectation and internal functional goals
Create strong resiliency & backups within the team by active involvement in day to day activities and training initiatives
Work in partnership with Operations Control Management / Risk teams for performing QA testing\'s, MIS and Internal and External Audits.
Required Qualifications, Skills and Capabilities -
Core Abilities
Excellent prior custody & fund services, markets or prime brokerage operational experience along with managing staff
Ability to be flexible, follow tight deadlines, organize and prioritize work
Strong analytical and problem solving skills including taking the initiative to drive change and enhance controls
Ability to manage through a changing business landscape
Candidate must have a control focused agenda, and a thorough understanding of program/project risk
Anticipate issues and initiatives to ensure results
People and Communication
Strong oral and written communication and presentation skills including the ability to communicate strategic messages clearly and consistently with the team, making linkages to individual goals and accomplishments
Proactive in identifying and escalating issues
Business and Subject Matter Knowledge
Strong financial markets product knowledge and understanding of the transaction lifecycle in Custody
Proficiency in MS excel and an ability to clearly storyboard using PowerPoint is essential
Behavioural Competencies -
Logical, structured approach to planning, problem solving and decision-making
Self-starter with an ability to manage workload and deliverables for the team
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team:
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world\'s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients\' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.