Manage payment processing activities which involves investigating, inputting, and verifying payments involving multiple platforms
Investigate breaks in the General Ledger on the back of failed payments and take appropriate actions to resolve the breaks within the pre-determined SLA\'s.
Collaborate with Stakeholders, Product, Middle Office, and wider payments organization to ensure exceptional service to our clients.
Be involved in any change related initiatives with respect to system\'s technology or process and share idea\'s thoughts and inputs on implementation
Own the investigation and evidencing of the SOX samples for testing
Review the standard operating procedures periodically and keep them updated and audit ready
Conduct Data Analysis to identify patterns and trends and come up with suggestions to re-align operational standards
Generate Metrics for management review
Required Qualifications, Skills and Capabilities:
Bachelor\'s Degree in Accounting, Finance or Business Administration (or equivalent experience)
4 - 6 years of experience in Payments, Cash, Treasury Operation dealing with operational process
Experience and strong working knowledge of various aspects of cash operations
Knowledge and Experience of SWIFT
Knowledge of FX related payments will be preferred
Experienced and comfortable with multi-tasking, tight deadlines and high-pressure work environment
Strong MS Office skills (PowerPoint, Excel, Word - other advanced sills preferred)
Knowledge of Tableau/Power BI will be an added advantage
About Us:JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.About the Team:The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world\'s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients\' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.