Patient Relationship Officer
Job Description
Primary point of contact for all program participants ? Oversees and performs new patient program orientation ? Serves as primary point of contact for patient-related inquiries ? Works with Patient Advocate to investigate and direct patient inquiries or complaints to the Clinic Director and follows up to ensure resolution. ? Organizes and oversees daily scheduling for patient program flow ? Handles coordination and planning for active program patients ? Communicates daily scheduling changes to the Clinic Director. ? Explains policies, procedures, and program services to patients ? Works independently and within a team on special nonrecurring and ongoing projects ? Works and utilizes reporting system to ensure patient scheduling accuracy. ? Responsible for ongoing communication between clinic and patients during supportive care program ? Performs other related tasks and duties as assigned
Job Types: Full-time, Permanent
Pay: ?12,074.29 - ?30,000.06 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
• Yearly bonus
Work Location: In person
Expected Start Date: 24/10/2024
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Job Detail
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Job IdJD3480849
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTS, IN, India
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EducationNot mentioned
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ExperienceYear