Patient Relation Executive

Year    TS, IN, India

Job Description

Contact Number - 7892006386

? Over all Co-ordination ofactivities onthefloor.

? To Co-ordinate requirementsofpatientsandtheattendantsduringhospital stay withtheNursing,Dietary,HouseKeeping andSecuritystaff.

? Toensurethatpatient'srequirementsatthetimeofadmissionand dischargearemetandthattheirstayinthehospitaliscomfortableandhassle free.

? Toensure smoothconduct ofadmissionanddischarge procedures.

? Tobriefthepatientandtheattendantabouttheservicesandthefacilities availableinthehospital andtheprocedureforfollowupafter discharge.

? Tointeractwithinsurancecelltoensurethatthepatientdoesnot have anyproblemrelatingtoinsurancesettlement.

? TointeractwithIPBillingand clarifyaboutanydoubt regarding billingand alliedrequirements.

? Toensurethatdischargesummaryishandedovertothepatientwhile leaving, if not(exceptinthecase of insurancepatient)to ensurethatthepatientleavesthehospitalwithavalid discharge note.

? Toco-ordinatewithnursingstafftoensure thatallinvestigationsandreportsarehandedovertothepatientsatthetimeof dischargeandobtainanacknowledgementfromthepatient(exceptinMLC cases where documents are senttoMRD).

? Tocoordinateandensurethattheintrahospitaltransferofpatientsis carriedwithoutdelayor discomfort.

? To interact with other Floor Coordinators and carryout proactive measuresto achievezero error inpatientrequirements.

? Tocounsel thepatientandattendantas andwhenrequired.

? To undertakeappropriate and proactiveactiondeemedfittoprotectthe interestsofpatientandhospital.

? Tocoordinateandensuresafetyandsecurityofpatients,attendantsand visitors.

? FollowtheDepartmental Protocols /Procedures

? Tocarryout anyothertask assignedbyhigher authority.

Job Type: Full-time

Pay: ?22,000.00 - ?25,000.00 per month

Benefits:

• Paid sick time
• Provident Fund

Schedule:

• Day shift
• Rotational shift

Supplemental Pay:

• Yearly bonus

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Job Detail

  • Job Id
    JD3480731
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TS, IN, India
  • Education
    Not mentioned
  • Experience
    Year