Patient Relation Executive Contact Centre
Job Description
• Patient Appointment Scheduling
• Coordinating with the Tele/Video Consultations with doctors & patients
• Coordinating with Clinic Executives on the appointment
• The billing process for the tele/video consultations.
• To collect feedback (Forms & google review) for all the patients.
• Responsible for the Lead generations
• Tracking the footfalls /conversions
• Outbound calls of all dropped / missed calls.
Education: Any Graduates (Graduation is a must)
Experience: Preferrably from Hospital industry or candidates with BPO experience can also apply.
Shifts: No Night shift but rotational shifts between 8 am to 08 pm (8 :30 hrs 6 days a week with one week off)
Candidate should know to converse in English, Kannada & Hindi.
Should have a good hold on english language to speak, write and read.
Job Type: Full-time
Pay: ?240,000.00 - ?420,000.00 per year
Benefits:
• Health insurance
• Leave encashment
• Provident Fund
Schedule:
• Rotational shift
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Job Detail
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Job IdJD3483741
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKA, IN, India
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EducationNot mentioned
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ExperienceYear